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Feb 10, 2012

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G.lite Reports

Flexible Computing: Advanced End-user Productivity with Centralized Control sponsored by Dell, Inc. and Intel PRODUCT LITERATURE: Supporting an increasingly distributed workforce can be a huge drain on IT resources. By enabling a customized end-user experience with server-based control of data, settings, and applications, the Dell™ Flexible Computing Solutions suite of products and services is designed to simplify management, enhance security, and lower TCO. Posted: 13 Sep 2010 \| Published: 13 Sep 2010 TOPICS: Desktop Virtualization \| Education Industry \| Enterprise Computing \| IT Services \| Productivity \| Remote Access Hardware \| Remote Access Software \| TCO \| Virtual Desktop Infrastructure

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market sponsored by ComputerWeekly.com WHITE PAPER: EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Outsourcing Services \| IT Service Management \| IT Services \| Outsourcing \| Surveys

Business Services Innovation: How Top CIOs Take the Lead sponsored by Hewlett-Packard Company EGUIDE: Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships. Posted: 09 Dec 2011 \| Published: 09 Dec 2011 TOPICS: Application Development \| Business Process Management \| Business Process Management Software \| Business Processes \| CRM \| CRM Services \| IT Management \| IT Services

Pragmatic ITIL: Bridging the Gulf between Theory and Practice sponsored by Nimsoft, Inc. WHITE PAPER: While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization. Posted: 04 Jan 2012 \| Published: 04 Jan 2012 TOPICS: Business IT Alignment \| Business Process Management \| Business Processes \| IT Service Centers \| IT Service Management \| IT Services \| ITIL \| Service Level Management

G-Cloud Report: Service Management, Organisation & Governance Approach sponsored by ComputerWeekly.com WHITE PAPER: Phase 1 of the Government Data Centre Strategy Programme identified the feasibility of consolidating existing Public Sector data centres and accelerating the provision of cloud computing to the Public Sector (G-Cloud) and suitable offerings and procurement terms (Application Store) for all UK Public Sector organisations. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Services

CW+: Quocirca Report: Telecoms re-invention – death of the traditional telco sponsored by ComputerWeekly.com WHITE PAPER: The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: Telecom Provisioning \| Telecommunications Infrastructure \| Telecommunications Service Providers \| Telecommunications Services

SaaS-based Service Management: Tailor to the Business with Ease sponsored by Nimsoft, Inc. WHITE PAPER: Learn how SaaS-based service management can help you eliminate the cost and distraction of platform maintenance, minimize upgrade costs and disruptions, tailor to the business without complex coding, and more. Posted: 04 Jan 2012 \| Published: 04 Jan 2012 TOPICS: Business IT Alignment \| Cloud Computing \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Spending \| Software as a Service

G-Cloud Report: Service Specification Approach sponsored by ComputerWeekly.com WHITE PAPER: The G-Cloud, Government Applications Store and Data Centre Consolidation Phase 2 programme started on 5 October 2009 and will run till 12 February 2010. The programme comprises seven workstrands and a Programme Office function. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services

CW 500 Club – how organisations are sharing IT services to beat the downturn sponsored by ComputerWeekly.com WHITE PAPER: Businesses, charities and local authorities are looking to cut their overheads by sharing their IT infrastructure, CIOs at Computer Weekly’s 500 Club heard last week. Posted: 25 Oct 2011 \| Published: 25 Oct 2011 TOPICS: IT Services \| Outsourcing

IT Service Management: Lay the foundation for reliable IT operations and support sponsored by BMC-Accenture WHITE PAPER: As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential. Posted: 19 Aug 2011 \| Published: 19 Aug 2011 TOPICS: IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| ITIL \| SOA

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