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Defining the Business Change Agenda  
sponsored by ComputerWeekly.com
ANALYST REPORT: Is business transformation really the key to success ? This research from analyst group Freeform Dynamics offers some answers.
Posted: 14 May 2013 | Published: 14 May 2013

ComputerWeekly.com

10 Tips to Measure Training ROI
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: How do you measure the value of training to the business ? These tips will help you develop your business case.
Posted: 21 Sep 2012 | Published: 21 Sep 2012

ComputerWeekly.com

Personal skills for professional success: influencing
sponsored by ComputerWeekly.com
BOOK: This chapter from The Human Touch: Personal Skills for Professional Success, gives you the key facts you need to develop and grow your influence in the workplace.
Posted: 23 Sep 2013 | Published: 23 Sep 2013

ComputerWeekly.com

High-tech, low-tech, no-tech
sponsored by ComputerWeekly.com
PRESENTATION: David Matthewman CIO of The Open University gives his take on the value of no-and low-tech innovation in this PowerPoint presentation.
Posted: 10 Dec 2013 | Published: 10 Dec 2013

ComputerWeekly.com

Social channels changing contact center certification
sponsored by Salesforce.com
EGUIDE: In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications.
Posted: 20 Mar 2012 | Published: 20 Mar 2012

Salesforce.com

The dying art of storytelling; how to rejuvenate your training programme
sponsored by Skillsoft
WHITE PAPER: This white paper examines the art of storytelling as a tool in the training process and how you can get employees to retain information from training to apply it on the job.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

Skillsoft

Business continuity planning essential for protecting patients, organizations
sponsored by HP & Intel®
EGUIDE: Something as seemingly trivial as a truck hitting a telephone pole can suddenly leave health care employees unable to access clinical applications and patient data. This tip discusses how providers can create, and update, business continuity plans to ensure that key systems and processes are maintained.
Posted: 20 Sep 2011 | Published: 20 Sep 2011

HP & Intel®

SAP Travel Management at T-Com, eLearning for 140,000 Employees with datango
sponsored by datango AG
CASE STUDY: The IT department of T-Com Human Resources was faced with the challenge of training 140,000 employees to perform reporting processes for their own business travel as quickly as possible. Read this case study to find out how T-Com found their way to datango in their search for a customizable context sensitive online help system.
Posted: 04 Oct 2010 | Published: 04 Oct 2010

datango AG

Recruit and Build the Right Team for your Service Desk
sponsored by Citrix Online UK
WHITE PAPER: An organization is only as successful as the people who run the Service Desk. Check out this white paper and explore key ways you can recognize the right people to help build your Service Desk team.
Posted: 16 May 2011 | Published: 16 May 2011

Citrix Online UK

E-Guide: Tips for minimizing EHR implementation costs
sponsored by CDW Healthcare
EGUIDE: In the first year of EHR implementation, a small group practice can expect to pay about $120,000 per physician. That total includes productivity losses, training and network upgrades. This e-guide provides a real-world view of EHR costs and offers advice for reducing them.
Posted: 25 Aug 2011 | Published: 25 Aug 2011

CDW Healthcare
 
 
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