A guide to selling managed services: VoIP and unified communications
sponsored by Comstor
EGUIDE:
Learn more about why VARs are transitioning to become MSPs and uncover key tips for adding managed services to your offerings.
Posted: 02 Feb 2012 | Published: 02 Feb 2012
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SOA and Business Processes: Making the Connection
sponsored by Oracle Corporation
WHITE PAPER:
Read this paper for a discussion of SOA Suite 11g, a family of products that take SOA to a new level and correct some of the problems caused by the very combination of components and multiplication of languages that make SOA a flexible, agile system.
Posted: 03 Jun 2010 | Published: 03 Jun 2010
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What's your Customer Experience Advantage?
sponsored by SAP America, Inc.
WHITE PAPER:
SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage.
Posted: 23 Mar 2011 | Published: 23 Mar 2011
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Enhancing Business Process Management with Business Rules
sponsored by FICO
WHITE PAPER:
While a business process management system can save time and cut costs by governing processes, it can’t decide what to do, given a particular circumstance. A business rules management system enables the right decisions to be made quickly. This white paper uses case studies to illustrate the value of adding rules to BPM.
Posted: 05 Jan 2012 | Published: 05 Jan 2012
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Steel Brick QuoteQuickly Vodcast
sponsored by Steel Brick
VIDEOCAST:
This white paper discusses a software that works with Salesforce.com for creating complete and accurate quotes.
Posted: 09 Feb 2012 | Premiered: 09 Feb 2012
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PAC White Paper: Building a foundation for growth with SAP Business All-in-One and the fast-start program
sponsored by SAP America, Inc.
WHITE PAPER:
This white paper gives an insight into the challenges faced by small to medium sized enterprises (SME’s), and how SAP Business All-in-One solutions can help organizations to build a solid IT foundation for the future.
Posted: 02 Feb 2012 | Published: 02 Feb 2012
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Using Advanced Analytics to Gain Insights into Your Revenue Stream
sponsored by SAP America, Inc.
WHITE PAPER:
This CustomerCentric Selling® research can help organizations analyze their sales and marketing processes to gain insights more quickly and accelerate business performance.
Posted: 20 Feb 2009 | Published: 20 Feb 2009
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Business Services Innovation: How Top CIOs Take the Lead
sponsored by Hewlett-Packard Company
EGUIDE:
Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships.
Posted: 09 Dec 2011 | Published: 09 Dec 2011
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The Balancing Act of Mobile Workforce Management
sponsored by ViryaNet Ltd
WHITE PAPER:
Read this white paper to learn about creating a plan to tackle your mobile workforce obstacles and the details of a system that will assist with your complex tasks.
Posted: 26 Jan 2012 | Published: 26 Jan 2012
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European cross-border e-commerce
sponsored by ComputerWeekly.com
IT BRIEFING:
European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.
Posted: 17 Jan 2012 | Published: 17 Jan 2012
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