This resource provides you with blogs from your service management peers on driving home the importance of building a strategy to applying best practices with ITIL in realizing real world, practical implementations.
IT services are the building blocks of any successful IT Service Management (ITSM) strategy. But how do you choose the right services to manage and develop? Find out in this expert e-guide, where you'll learn about the importance of building a successful ITSM strategy and how to adapt ITSM with today's changing technologies.
Growing an IT Services business in an unstable economy is challenging, but for one MSP, the key to success was the right partnership and business support from a group of peers. See how Wisconsin-based ITConnexx leveraged the ConnectWise Community and the PSA platform to transform their business from break-fix to managed services.
This white paper demonstrates how IT leaders can compete for the business of their stakeholders. Read now to learn how to look, act and deliver IT services in the same manner as the providers competing for your internal customers.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines