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Understanding NIST's Cloud Computing Reference Architecture: Part II
sponsored by Global Knowledge
WHITE PAPER: This second white paper in a series on Cloud Computing Reference Architecture focuses on the activities, processes, and requirements that cloud players need to follow in order to ensure a successful delivery of cloud services. It addresses the three active cloud players that may be involved in delivering cloud services to cloud consumers.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

Global Knowledge

Why Outsourcing CRM Doesn't Mean That You Can Outsource Data Protection
sponsored by BitGlass
WHITE PAPER: This white paper explains why enterprises utilizing cloud applications like Salesforce should consider investing in a cloud access security broker, which restores data protection and visibility to your IT team while respecting user privacy.
Posted: 05 Feb 2015 | Published: 05 Feb 2015

BitGlass

Case Study: Making the Successful Shift to Managed Services
sponsored by Solarwinds N-able
WHITE PAPER: This case study tells the story of a reseller and break/fix service provider that found itself unable to keep up with the modern business's need for managed services.
Posted: 13 May 2015 | Published: 13 May 2015

Solarwinds N-able

How To Sell Cloud Services to the Right Customers
sponsored by Solarwinds N-able
WHITE PAPER: This informative whitepaper provides valuable insight for MSPs about cloud impacts and the selling of managed services.
Posted: 25 Apr 2014 | Published: 25 Apr 2014

Solarwinds N-able

ServiceNow ServiceWatch Economic Impact Study
sponsored by ServiceNow
WHITE PAPER: This white paper features a study that evaluates the positive impact of ServiceNow ServiceWatch in four key areas. Click through now to examine the results and unquantified benefits.
Posted: 22 May 2015 | Published: 31 Dec 2014

ServiceNow

IT Hosting Perspective in the Midmarket
sponsored by Vision Solutions
WHITE PAPER: This white paper provides some insight into how providers can create optimized IT hosting for the modern environment.
Posted: 26 Mar 2015 | Published: 31 Dec 2013

Vision Solutions

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services
sponsored by Lenovo and Intel
WHITE PAPER: This white paper details the value of an exceptional support team.
Posted: 17 Oct 2014 | Published: 01 Aug 2013

Lenovo and Intel

Deliver Secure New Business Services
sponsored by CA Technologies.
WHITE PAPER: This informative guide explores how you can deliver secure business services and improve customer experience.
Posted: 23 Jun 2014 | Published: 31 Dec 2013

CA Technologies.

Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental.
Posted: 19 May 2014 | Published: 30 Apr 2013

ServiceNow

Exploring Business and IT Friction: Myths and Realities
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
Posted: 27 Feb 2014 | Published: 17 Apr 2013

BMC Software, Inc.
 
 
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