Business to Employee White Papers, Software Downloads, Definition and Webcasts

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May 21, 2013

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Business to Employee

Business to Employee Reports

An introduction to IT Management as a Service (ITMaaS) sponsored by CA Nimsoft WHITE PAPER: This white paper offers a simple, unified, IT Management as a Service (ITMaaS) solution from CA Nimsoft that could help your business tackle traditional and unprecedented IT challenges. Click to learn more about the benefits of choosing an ITMaaS solution and the tools you can acquire from this approach. Posted: 06 Mar 2013 \| Published: 31 Dec 2012 TOPICS: Cloud Management \| CRM Software \| Database Management \| IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| IT Management Services \| IT Services \| Network Management

Empowering People on the Move - The Delivery of tomorrow's Business Services sponsored by Cherwell WHITE PAPER: This white paper takes an in-depth look at ways mobile services can actually improve how technology services are delivered into the business. Read now to learn how your IT department can adapt to the mobile business climate by delivering user-driven business services that promise to improve efficiency, innovation and profit. Posted: 24 Jan 2013 \| Published: 24 Jan 2013 TOPICS: IT Best Practices \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems \| Mobile Device Management \| Mobile Workers

Special Report on Steria sponsored by ComputerWeekly.com WHITE PAPER: This 5 page special report from Computer Weekly gives you the facts on Steria, its strategy, products and services and reviews its financial performance. Posted: 14 Sep 2012 \| Published: 14 Sep 2012 TOPICS: Applications Management \| Applications Management Software \| Business Process Outsourcing \| Cloud Computing \| Consulting Services Industry \| IT Infrastructure \| IT Services \| Open Source \| Open Source Software \| Oracle (Product) \| Outsourcing \| Public Sector \| SAP (Product) \| Security \| Systems Integration \| Systems Integration Services \| Testing

City of Los Angeles Improves Customer Satisfaction with Self-Service Portal sponsored by Oracle Corporation VIRTUAL ENVIRONMENT: Los Angeles Department of Water and Power (LADWP) turned to Oracle WebCenter Portal, and LADWP customers now have a customer self-service portal which includes: account information such as bills, payments and rebate processing, application and content management integration, and multi-channel access, including mobile devices. Posted: 04 Apr 2013 \| Premiered: 04 Apr 2013 TOPICS: Customer Self-Service \| Customer Service \| Portal Applications Software \| Portals \| Self-Service Applications Software

Service area overview - Connect and grow to create seamless, secure, and context-aware experiences sponsored by Hewlett-Packard Limited WHITE PAPER: Access this whitepaper to learn how instead of just treading water with IT services to utilize IT services can make applications, infrastructure, and information fuel key business processes. Posted: 07 Sep 2012 \| Published: 30 Dec 2011 TOPICS: Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| Infrastructure as a Service (IaaS) \| Infrastructure Management \| Infrastructure Services \| IT Infrastructure \| IT Management \| IT Management Services \| IT Outsourcing Services \| IT Service Management \| IT Services

The Business Value of the HP Proactive Insight Experience sponsored by HP India WHITE PAPER: Check out this resource that presents next-generation technologies that can help you to optimize IT operations in complex environments. Posted: 09 Apr 2013 \| Published: 31 Jan 2013 TOPICS: IT Asset Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Services

Cloud Monitoring and Service Management: Maximizing IT services and investments sponsored by CA Nimsoft WHITE PAPER: This white paper defines today's cloud market and reviews a cloud implementation roadmap to help guide you in adoption process. Learn more about advanced approaches for leveraging cloud monitoring and service management through IT management-as-a-Service and its impact on the IT department. Posted: 04 Mar 2013 \| Published: 04 Mar 2013 TOPICS: Cloud Computing \| Cloud Management \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Why ITIL® is Important sponsored by Global Knowledge WHITE PAPER: Discover what the Information Technology Infrastructure Library (ITIL) is and what benefits your organization can gain from leveraging this set of best practices, such as improved service delivery and increased agility. Posted: 16 Apr 2012 \| Published: 16 Apr 2012 TOPICS: Best Practices \| Change Management \| IT Management \| IT Service Management \| IT Services \| ITIL \| Service Level Management

SWISSCOM CORPORATE CUSTOMERS GET CHOICE OF MANAGED CLOUD OR ON-PREMISES UNIFIED COMMUNICATIONS sponsored by Hewlett-Packard Limited WHITE PAPER: Read this whitepaper as it discusses a real world case study of a large corporation who utilized managed services to improve their IT by unifying communications and portal environments for easier collaboration, and also offering easier and secure access to latest versions of desktop solutions. Posted: 07 Sep 2012 \| Published: 31 Jul 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Management Services \| IT Outsourcing Services \| IT Service Management \| IT Services \| Platform as a service

Gaining Efficiency and Business Value through Better Management of your IT Infrastructure sponsored by IBM WHITE PAPER: This white paper takes a closer look at the processes involved in IT infrastructure management. Get advice to help you select the right tools for the job, maintain server software and firmware, and more. Posted: 31 Jul 2012 \| Published: 01 Aug 2011 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services

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