BSM Software

EGUIDE: Read this expert e-guide to learn how BSM is forcing systems management to improve IT operations productivity by emphasizing integration, automation and more. Also, find out how building the right IT services and why a services foundation could make or break an enterprise ITSM strategy.

Posted: 26 Sep 2012 | Published: 18 Sep 2012

WHITE PAPER: Read this paper to learn how Vodafone Ireland achieved a 300% ROI when it replaced its reactive, introspective, fragmented IT operations processes with a more effective, integrated, end-to-end IT management framework.

Posted: 20 Dec 2011 | Published: 14 Dec 2011

WHITE PAPER: In recent years C-level executives in many of the world's largest and most successful organizations have been forced to introduce a wide range of cost-cutting measures as macroeconomic forces continue to create a challenging and uncertain trading environment.

Posted: 20 Oct 2011 | Published: 06 Jan 2011

WHITE PAPER: In December 2009, Microsoft commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) that enterprises may realize by deploying Microsoft SharePoint Server 2010.

Posted: 25 Oct 2011 | Published: 17 May 2010

WHITE PAPER: Sterling Fax Conversion Services automate the processing of faxed and paper-based purchase orders and invoices, resulting in improved productivity and reduced headcount, while increasing data accuracy and reducing cycle times.

Posted: 21 Oct 2011 | Published: 04 Feb 2011

WHITE PAPER: This paper details how HP's Business Service Management System worked for various companies.

Posted: 19 Dec 2011 | Published: 19 Dec 2011

WHITE PAPER: The explosive growth of virtualization is rapidly breaking down the connection between infrastructure and application performance. Learn how to thrive despite increasingly complex environments.

Posted: 10 Feb 2009 | Published: 10 Feb 2009

PRESENTATION TRANSCRIPT: Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM.

Posted: 07 Apr 2010 | Published: 06 Apr 2010

WHITE PAPER: Increasing cost controls and unpredictable cost increases are leading many enterprises to rethink how they support their business-to-business (B2B) operations. As a result, many enterprises are choosing to outsource B2B integration by partnering with a managed services provider.

Posted: 11 Sep 2009 | Published: 01 Sep 2009

CASE STUDY: Learn how IRIS, a private software company in the UK that supplies business management solutions, was able to support both large and small organisations in overcoming their technical incidents with remote support software solutions. Uncover why they chose this approach and how it’s helping their company flourish.  

Posted: 09 May 2011 | Published: 09 May 2011