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BSM Software Reports
 
The Total Economic Impact Of Microsoft Office 2010
sponsored by ComputerWeekly.com
WHITE PAPER: In March 2010, Microsoft commissioned Forrester Consulting to examine the total economic impact that enterprises may realize by upgrading from Microsoft Office 2007 to Microsoft Office 2010.
Posted: 25 Oct 2011 | Published: 17 May 2010

ComputerWeekly.com

Analyst's take: Sterling Fax Conversion Services boost productivity and reduce headcount
sponsored by ComputerWeekly.com
WHITE PAPER: Sterling Fax Conversion Services automate the processing of faxed and paper-based purchase orders and invoices, resulting in improved productivity and reduced headcount, while increasing data accuracy and reducing cycle times.
Posted: 21 Oct 2011 | Published: 04 Feb 2011

ComputerWeekly.com

ASG-Discovery and Dependency Mapping (ASG-DDM)
sponsored by ASG Software Solutions
WHITE PAPER: This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management.
Posted: 23 Feb 2010 | Published: 23 Feb 2010

ASG Software Solutions

Optimizing Virtual Environments Requires Self-Learning Performance Management
sponsored by Netuitive
WHITE PAPER: The explosive growth of virtualization is rapidly breaking down the connection between infrastructure and application performance. Learn how to thrive despite increasingly complex environments.
Posted: 10 Feb 2009 | Published: 10 Feb 2009

Netuitive

LogMeIn Rescue: Transforming the Help Desk with Remote Support Services
sponsored by LogMeIn, Inc.
CASE STUDY: Learn how IRIS, a private software company in the UK that supplies business management solutions, was able to support both large and small organisations in overcoming their technical incidents with remote support software solutions. Uncover why they chose this approach and how it’s helping their company flourish.  
Posted: 09 May 2011 | Published: 09 May 2011

LogMeIn, Inc.

Presentation Transcript: Global Business Xchanging Shares Results of Proactive IT Operations Implementation
sponsored by BMC Software, Inc.
PRESENTATION TRANSCRIPT: This presentation transcript explores how IT pros can better align their departments with the scope of the business. Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems.
Posted: 31 Mar 2010 | Published: 31 Mar 2010

BMC Software, Inc.

Presentation Transcript: Defend IT, Delight Users and Launch BSM with Network and User Service Alignment
sponsored by ASG Software Solutions
PRESENTATION TRANSCRIPT: Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM.
Posted: 07 Apr 2010 | Published: 06 Apr 2010

ASG Software Solutions

Crystal Reports Server: A Functional Overview
sponsored by SAP AG
WHITE PAPER: Crystal Reports Server software offers small businesses and mid size companies a proven reporting and dashboard solution on a single server. It addresses the complete reporting process – from data access and report and dashboard design to report management and delivery, including content integration with portals and enterprise applications.
Posted: 25 Feb 2010 | Published: 24 Feb 2010

SAP AG

TEB Ensures Real-Time Visibility of Banking Processes
sponsored by Hewlett-Packard Company
CASE STUDY: "We wanted to monitor the IT infrastructure through the eyes of the business, not the IT department," said Oguz Bayrakdar, IT project manager for TEB, a large Turkish bank. In this case study, discover how TSB implemented business service management (BSM) and application performance management (APM) software to achieve that goal.
Posted: 04 Jun 2014 | Published: 30 Apr 2013

Hewlett-Packard Company

BSR Podcast: Obamacare, the Cloud's impact and more
sponsored by CA Technologies.
PODCAST: Today's businesses depend on IT to deliver competitive advantage and superior user experiences, and with business service reliability, you can do just that. But how do you leverage this concept to not only ensure application availability, but end-to-end service reliability? Tune in to this podcast and find out.
Posted: 09 Jan 2014 | Premiered: Nov 20, 2013

CA Technologies.
 
 
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