This white paper details the different approaches to wireless LAN (WLAN) architectures, planning for applications such as VoWLAN, preparing for 802.11n and recommending strategies for future wireless deployments.
Are you paying too much to run your ACD/PBX based Contact Centre? Does your traditional hardware-based infrastructure stand in your way when trying to offer new services? Are you locked into a vendor with a proprietary platform? Get this white paper on Comparing the Total Cost of Ownership of TDM and SIP Contact Centre.
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