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EGUIDE: Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life.

Posted: 05 Nov 2009 | Published: 05 Nov 2009

WEBCAST: On today's converged networks -- where data traffic competes with latency-sensitive applications such as VoIP, video conferencing, and virtual machines -- only the greediest survive and thrive. Watch this webinar to learn about bandwidth issues, network resource allocation, and real-time applications management.

Posted: 05 Nov 2009 | Premiered: 05 Nov 2009

PODCAST: In this edition of Reality Check, telecom analyst and resident expert Jon Arnold discusses the five things you should know about SIP. Take a listen and learn about SIP trunking, presence, mobile SIP and more.

Posted: 02 Nov 2009 | Premiered: 02 Nov 2009

WHITE PAPER: Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.

Posted: 28 Oct 2009 | Published: 28 Oct 2009

WEBCAST: This webcast takes a look at the bandwidth issues that inevitably come up with the use of voice and video conferencing over IP. It covers issues like voice quality metrics, tips and tricks for improving voice quality, and the similarities between managing video and voice content. Read on to learn more.

Posted: 22 Oct 2009 | Premiered: 22 Oct 2009

ANALYST REPORT: The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers.

Posted: 20 Oct 2009 | Published: 20 Oct 2009

WHITE PAPER: Some small businesses are proactively finding roads to recovery, using network technology to reposition themselves. Their rules: Rethink the way business has been done, and accelerate recovery by investing in 21st-century technology that raises revenues, controls costs, and/or improves cash flow.

Posted: 19 Oct 2009 | Published: 19 Oct 2009

TRIAL SOFTWARE: Get instant messaging, web conferencing, VoIP, point-to-point video, mobile capabilities and more in this Lotus Sametime 60-day-trial.

Posted: 05 Oct 2009 | Published: 05 Oct 2009

WEBCAST: Many organizations are hesitant to make the transition from their traditional private branch exchange (PBX) to IP telephony due to the complexity of the process. Watch this webcast to receive a complete customer-tested migration roadmap that takes the complexity out of making this switch.

Posted: 02 Oct 2009 | Premiered: 02 Oct 2009

WHITE PAPER: Read more about improving your communications and simplifying the device-centric world with SIP Communications for Dummies 2nd Edition.

Posted: 17 Sep 2009 | Published: 17 Sep 2009

WHITE PAPER: As Unified Communications (UC) moves increasingly from promise to implementation, questions arise about the best ways to establish UC solutions. This paper describes effective approaches to unifying communications, the importance of optimizing your network infrastructure and how embracing converged communications can increase business productivity.

Posted: 14 Sep 2009 | Published: 14 Sep 2009

WHITE PAPER: This E-Guide explains how companies can leverage communications, collaboration and business applications to build a UC solution that produces short- and long-term ROI.

Posted: 14 Sep 2009 | Published: 14 Sep 2009

PRODUCT OVERVIEW: Five9 is the leader in on-demand call center products. Watch this overview to learn about all the products Five9 has to offer to help improve your call center operations and learn just how easy it is to use the many products available from Five9.

Posted: 11 Sep 2009 | Published: 11 Sep 2009

WHITE PAPER: As experts in every stage of the Unified Communications solution lifecycle, HP can implement solutions for your organization to reduce costs, enhance business responsiveness, and increase end-user productivity.

Posted: 10 Sep 2009 | Published: 10 Sep 2009

WHITE PAPER: Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications. HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure.

Posted: 10 Sep 2009 | Published: 10 Sep 2009

WHITE PAPER: Converged voice and data networks are becoming a major part of every IT strategy. There are significant advantages in bringing together voice, video, e-mail, instant messaging, business data, and office applications in a single, integrated network. Convergence is not just about cost savings anymore.

Posted: 10 Sep 2009 | Published: 10 Sep 2009

WHITE PAPER: Read this brief yet informative paper to learn how hosted VoIP can benefit your small business.

Posted: 09 Sep 2009 | Published: 09 Sep 2009

WHITE PAPER: With Microsoft Unified Communications businesses can simplify management and maximize budget and resources. You can consolidate costly third-party solutions and avoid capital investments.

Posted: 08 Sep 2009 | Published: 08 Sep 2009

CASE STUDY: Manchester College had phone and voicemail systems that had outlived their life expectancy. CDW implemented an advanced unified communications system that brought their phone and voicemail into the 21st century.

Posted: 08 Sep 2009 | Published: 08 Sep 2009

EGUIDE: This Trend Advisory guide features a series of articles on Unified Communications. Each piece covers a different aspect of the subject. Learn how convergence communications is changing everything in the business world as more and more companies are taking voice and video to the data network.

Posted: 08 Sep 2009 | Published: 08 Sep 2009

WHITE PAPER: Before moving forward with a converged network several key issues should be addressed: Capacity, security and reliability. CDW can help your organization by arming you with the information you need to choose the ideal solution.

Posted: 08 Sep 2009 | Published: 08 Sep 2009

WHITE PAPER: In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more.

Posted: 08 Sep 2009 | Published: 08 Sep 2009

ESSENTIAL GUIDE: CDW is committed to getting you everything you need to make the right purchasing decisions — from products and services to information about the latest technology. This reference guides is designed to provide you with an in-depth look at Networking and unified communications as they relate to the IT challenges your organization faces.

Posted: 08 Sep 2009 | Published: 08 Sep 2009

WHITE PAPER: No longer a thing of the future, IP Convergence is now the cost of doing business. Unified Communications (UC) is the target destination for many enterprises. And while the concept is no longer new, IP convergence remains the first major step on that path.

Posted: 08 Sep 2009 | Published: 08 Sep 2009

CASE STUDY: When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.

Posted: 08 Sep 2009 | Published: 08 Sep 2009