Web Logs White Papers

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May 26, 2012

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Web Logs

Web Logs White Papers (View All Report Types)

Microsoft SharePoint Server 2010: What's New and What's Changed? sponsored by Global Knowledge WHITE PAPER: SharePoint 2010 is the next step for companies that want to provide their employees the tools and information they need to be effective and efficient in the workplace. Learn the changes and improvements made to the six functional areas of SharePoint 2010 and how they come together to benefit your organization. Posted: 17 Mar 2010 \| Published: 17 Mar 2010 TOPICS: Blogs \| Collaborative Applications Software \| Collaborative Product Development \| Microsoft Office \| Web 2.0 \| Web Browsers \| Web Development Tools \| Wikis

Reshaping IT for Unprecedented Productivity in a Consumer Driven Era sponsored by CA Technologies. WHITE PAPER: Success in the IT world requires the ability to exceed customer expectations on a regular basis, and, oftentimes, achieving this goal means enlisting the help of a modern service assurance strategy. Read this white paper to learn about the application capabilities a service assurance system should include and how you can implement one today. Posted: 07 May 2012 \| Published: 07 May 2012 TOPICS: Application Performance Management \| Business Service Management \| IT Management \| IT Management Services

The Business Value of Post Warranty Contracts sponsored by Hewlett-Packard Company WHITE PAPER: Support contracts are becoming crucial aspects of IT management as IT environments are becoming increasingly sophisticated. Examine the trends propelling the support services market, and discover the importance of continuing post-warranty support. Posted: 26 Apr 2012 \| Published: 26 Apr 2012 TOPICS: Business Process Management \| Data Center Management \| IT Management \| IT Management Services \| IT Managers \| SLA Management Services \| Systems Management \| Systems Management Services

Why Consider Serena For Orchestrating IT Service Management: 3 Reasons To Evaluate Serena When Replacing Or Extending Existing Service Desk Solutions sponsored by SERENA Software, Inc. WHITE PAPER: Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative. Posted: 03 Apr 2012 \| Published: 03 Apr 2012 TOPICS: Business IT Alignment \| Business Process Management \| Business Process Management Software \| Business Processes \| Business Service Management \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| ITIL

The Business Value of Adopting Advanced Support Tools and Utilities sponsored by Hewlett-Packard Company WHITE PAPER: Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime. Posted: 26 Apr 2012 \| Published: 26 Apr 2012 TOPICS: Business Process Management \| Business Process Outsourcing \| CIOs \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management

Network Monitoring: You Need It Before You Need It sponsored by Quest Software WHITE PAPER: While network monitoring might not be at the top of your to-do list, it should be. Network monitoring is vital to implement before any problems occur, not after. Read now to learn why. Posted: 04 May 2012 \| Published: 04 May 2012 TOPICS: Application Monitoring \| Application Monitoring Software \| Dashboards \| Network Best Practices \| Network Capacity \| Network Infrastructure \| Network Management \| Network Management Software \| Network Managers \| Network Monitoring \| Network Monitoring Software \| Network Performance \| Network Performance Management Software \| Network Traffic Analysis \| Network Traffic Management \| Networking \| Server Management \| Virtual Machine \| Virtual Machine Monitor \| VM \| VoIP

Thumbs Up! Customer Engagement for a New Generation A Benchmark Study of the Impact of Social Media on Customer Service sponsored by DMG Consulting WHITE PAPER: This paper reviews a study of the impact of social media on customer service and how to plan and implement social media for maximum effectiveness within your business. Posted: 16 May 2012 \| Published: 16 May 2012 TOPICS: CRM \| CRM Best Practices \| Customer Service \| Social Computing \| Social Networking \| Unstructured Data \| Web 2.0 \| Web Content Management

Online Marketing - How to Create Value from Today's Digital Environment sponsored by OpenText WHITE PAPER: In this paper, you’ll find more details about the trends driving online marketing and advice on how to develop your online marketing strategy to reach goals and deliver maximum value from Web initiatives. Posted: 29 Mar 2012 \| Published: 29 Mar 2012 TOPICS: CRM \| CRM Best Practices \| Customer Interaction Services \| Customer Satisfaction \| Mobile CRM \| Online Marketing \| Social Networking \| Web 2.0

Conquering Today's Bring-Your-Own-Device Challenges sponsored by Aruba Networks WHITE PAPER: It is vital to consider the effect BYOD will have on your network before allowing it in your enterprise. In this resource discover the new networking requirements of BYOD to help you embrace it for the better of your enterprise. Posted: 15 Apr 2012 \| Published: 15 Apr 2012 TOPICS: Endpoint Security \| Laptop Computers \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Network Management \| Network Monitoring \| Network Security \| Networking \| Smart Phones \| Tablet PC \| Wireless Security

Price. Performance. Advantage. Red Hat Enterprise Linux on the HP ProLiant DL980 Server sponsored by Red Hat and HP WHITE PAPER: Inside, learn more about a larger x86 platform designed for Linux and enterprise applications that can help address many of your top IT challenges including high availability and scalability demands, the reliability to handle high-density virtualization, lower operating costs, and reduced server sprawl. Posted: 28 Mar 2012 \| Published: 28 Mar 2012 TOPICS: Linux \| Linux Server Hardware \| Server Virtualization \| Systems Implementation \| Systems Management \| Systems Operations

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