This white paper details the different approaches to wireless LAN (WLAN) architectures, planning for applications such as VoWLAN, preparing for 802.11n and recommending strategies for future wireless deployments.
Platform digit manipulation may be needed for many business phone calls as they traverse their gateways. his guide explores the role of digit manipulation techniques and various is ways it can benefit for your business.
Businesses are quickly realizing the value of customer experience and modernizing the contact center in order to improve customer retention and satisfaction. Contact center modernization involves transitioning from a closed, proprietary call center to a multi-channel, IP-centric contact center.
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