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Succession Planning

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DEFINITION: Process of identifying and preparing suitable employees, through mentoring, training and job rotation, to replace key managers within an organization.
Succession Planning White Papers (View All Report Types)
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Ten Key Steps to Effective Succession Planning
sponsored by Halogen Software
WHITE PAPER: Read this whitepaper to learn 10 Key Steps to Effective Succession Planning. It also discusses best practices, replacement planning, talent pools, and the aging workforce.
Posted: 21 Aug 2008 | Published: 20 Aug 2008

Halogen Software

Competency Management: The Foundation for Talent Mangement
sponsored by Plateau System LTD.
WHITE PAPER: Be ready for the talent crisis by establishing a baseline set of objective metrics that will help you make the best talent management decisions. Learn how to develop a competency model for your talent management solution, without overwhelming effort.
Posted: 07 May 2008 | Published: 01 Jan 2006

Plateau System LTD.

Contact Center Costs: The Case for Telecommuting Agents
sponsored by Avaya Inc.
WHITE PAPER: This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.
Posted: 16 Apr 2008 | Published: 01 Apr 2008

Avaya Inc.

Succession Planning: The Key to Surviving the Talent Crisis
sponsored by Plateau System LTD.
WHITE PAPER: By moving succession planning to the forefront of the corporate agenda and taking a proactive approach to leadership and employee development today, organizations are laying a solid foundation for smooth leadership transitions in the future.
Posted: 17 Mar 2008 | Published: 13 Mar 2008

Plateau System LTD.

To Get Promoted in Customer Support, Do These Five Things
sponsored by Parature, Inc.
WHITE PAPER: Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.
Posted: 10 Mar 2008 | Published: 01 Mar 2008

Parature, Inc.
5 Matches
 
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