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Internet Banking IndustryWhite Papers (View All Report Types)
 
HP Finextra Customer Experience Report 2013
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper reveals the results of a survey focused on customer interaction in the banking industry, with 103 responses coming from 52 different European retail financial groups. Read on to discover the key forces that are impacting customer experiences.
Posted: 20 Dec 2013 | Published: 20 Dec 2013

Hewlett-Packard Limited

Cisco IBSG Global Research Reveals New Ways for Banks To Prosper in an Omnichannel World
sponsored by Cisco Systems, Inc.
WHITE PAPER: Banking customers worldwide are ready for an omnichannel experience – are you ready to give it to them? This resource describes the concept of omnichannel banking, why your customers need it, and why you shouldn't wait to offer it to them.
Posted: 17 Aug 2012 | Published: 17 Aug 2012

Cisco Systems, Inc.

Optimization Applications in Finance, Securities, Banking and Insurance - IBM ILOG Optimization White Paper
sponsored by IBM
WHITE PAPER: This white paper shows how mathematical optimization provide tools that deliver significant competitive advantage for solving the most challenging problems encountered in finance, including risk management, operational cost, and product innovation.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

Best Practices for Provisioning Databases for Test and Development
sponsored by Informatica
WHITE PAPER: Best practices and new technologies available for provisioning databases for test and development environments are outlined in this white paper. Using this as a guide, organizations can save time and resources, meet regulatory compliance standards, and streamline database provisioning processes for test and development environments.
Posted: 01 Apr 2009 | Published: 16 Jan 2009

Informatica

Building a Clear and Socially Connected Enterprise
sponsored by SAP America, Inc.
WHITE PAPER: Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers.
Posted: 27 Mar 2012 | Published: 31 Dec 2010

SAP America, Inc.

The Rise, Fall and Rise of Branch Banking
sponsored by IBM
WHITE PAPER: If you want to see bottom line results then reinvigorate by optimizing information assets and business processes across your enterprise.
Posted: 17 Mar 2008 | Published: 13 Mar 2008

IBM

Rebuilding the Banking Landscape: Restoring Customer Confidence and Returning to Growth
sponsored by Micro Focus, Ltd
WHITE PAPER: This paper looks at the ways that banks are having to adapt to rise to these challenges, the constraints they face and how innovative changes in IT infrastructure can release time, money and capacity to meet the demands of the new banking landscape.
Posted: 22 Jul 2010 | Published: 22 Jul 2010

Micro Focus, Ltd

Optimize Customer Experience to Achieve Competitive Advantage
sponsored by Wipro Technologies
WHITE PAPER: Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
Posted: 21 Oct 2009 | Published: 21 Oct 2009

Wipro Technologies

Fiserv: Saving $8 million in five years and helping banks improve business outcomes using IBM technology
sponsored by IBM
WHITE PAPER: Access the following white paper to uncover an analytics solution that is helping banks compete with their larger counterparts. Discover how you can gain the critical analytical insights from your data—fast—when you need it and where you need it, all while saving capital to push towards innovation
Posted: 20 Dec 2013 | Published: 20 Dec 2013

IBM

A Guide to the Value of Reliable Data in Retail Banking
sponsored by DataFlux Corporation
WHITE PAPER: This paper examines the impact of unreliable data on retail banks. Defining the requirements needed to guarantee data reliability in retail banking, it offers a practical approach to creating and governing that data, and shows how you can get started in making trusted data available to improve marketing, customer service, risk management and more.
Posted: 04 Nov 2009 | Published: 02 Nov 2009

DataFlux Corporation
 
 
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