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Information Technology Education White Papers (View All Report Types)
Recruit and Build the Right Team for your Service Desk
sponsored by Citrix Online UK
WHITE PAPER: An organization is only as successful as the people who run the Service Desk. Check out this white paper and explore key ways you can recognize the right people to help build your Service Desk team.
Posted: 16 May 2011 | Published: 16 May 2011

Citrix Online UK

Simplifying the Management of Tier 1 ERP Systems for Mid-Sized Companies
sponsored by Oracle Corporation
WHITE PAPER: This white paper will discuss the impact of Tier 1 systems on IT departments in terms of ongoing maintenance, demonstrating that Tier 1 systems make many IT tasks easier, ranging from new-report generation to user training to upgrade management.
Posted: 04 May 2009 | Published: 04 May 2009

Oracle Corporation

Skill Level and Training Key Factors in IT Project Success
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper provides an analysis of a comprehensive survey with 144 senior IT managers examining the impact training and skill level had on the success of 377 IT projects.
Posted: 01 Dec 2008 | Published: 26 Nov 2008

Hewlett Packard Enterprise

What Return on Investment Does e-Learning Provide?
sponsored by Skillsoft
WHITE PAPER: This paper discusses the benefits of e-learning programmes and how to get the maximum return on e-learning investments.
Posted: 19 Apr 2012 | Published: 19 Apr 2012


2009 IT Skills and Salary Report
sponsored by Global Knowledge
WHITE PAPER: Download your free copy to learn the top paying salaries for IT jobs based on state, industry, certification, and more.
Posted: 03 Mar 2009 | Published: 03 Mar 2009

Global Knowledge

To Get Promoted in Customer Support, Do These Five Things
sponsored by Parature, Inc.
WHITE PAPER: Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.
Posted: 10 Mar 2008 | Published: 01 Mar 2008

Parature, Inc.

SAP ROI through the Care and Nurturing of SAP End Users
sponsored by SAP America, Inc.
WHITE PAPER: This paper reveals how continuous end user training can reduce costs and increase returns on SAP investments. It includes a detailed "end user maturity model" by which clients can assess the expertise levels of their SAP end user base.
Posted: 12 Apr 2010 | Published: 12 Apr 2010

SAP America, Inc.

Top 11 Ways to Increase Employee Loyalty, Productivity and Retention
sponsored by Allegiance
WHITE PAPER: Learn the top 11 ways to increase your employee loyalty, enabling increased productivity and retention. Ensure that you provide right amount of training, benefits and positive outcomes to keep your employees happy.
Posted: 10 Jan 2008 | Published: 01 Dec 2007


Offshore Software Test Automation: A Strategic Approach to Cost and Speed Effectiveness
sponsored by LogiGear Corporation
WHITE PAPER: This white paper presents an overview of an innovative approach to integrating global resourcing and the latest test automation tools. It also explores the software development and testing process, global resourcing and the automation of software testing.
Posted: 04 Aug 2008 | Published: 01 Jan 2006

LogiGear Corporation

Learning & development: Can it really help to motivate and engage staff?
sponsored by Skillsoft
WHITE PAPER: This white paper discusses the importance of training and development initiatives in keeping employees engaged and motivated despite tough economic times.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

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