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MSP Automation Breakthrough
sponsored by N-able Technologies
WHITE PAPER: This guide explores one company's unique automation solution for MSPs and how it can revolutionize your service delivery.
Posted: 15 May 2014 | Published: 15 May 2014

N-able Technologies

ITILĀ® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

How to Align Your Data Center's Physical Infrastructure with ITIL and ITSM
sponsored by nlyte Software
WHITE PAPER: The purpose of this whitepaper is to demonstrate how the alignment of DCIM and ITIL enhances data center operations, and ultimately the IT services provided to businesses.
Posted: 12 Aug 2014 | Published: 15 Jul 2014

nlyte Software

Case Study University of North Texas
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This white paper introduces an ITSM solution that utilises the cloud, and eliminates the pain points of traditional infrastructure management.
Posted: 21 Jul 2014 | Published: 21 Jul 2014

FrontRange Solutions Inc.

Rethinking People Costs in Enterprise IT
sponsored by Rackspace
WHITE PAPER: In this white paper, learn how to assess your IT people spend and position IT as a central driver of business growth. Discover how to cut costs while increasing efficiency with an effective outsourcing strategy that includes a hybrid cloud environment with server virtualization.
Posted: 15 Oct 2014 | Published: 12 Aug 2014

Rackspace

Your Guide to Improving IT Service Visibility
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
Posted: 25 Jun 2014 | Published: 20 Mar 2014

Pangea Systems

Gain Greater Control of Service Delivery
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the benefits of effective IT service management, which starts with implementing the right tools for the job.
Posted: 26 Jun 2014 | Published: 07 Jun 2012

Pangea Systems

Use Telepresence to Improve 5 Essential Areas of Your Organization
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper describes a video communications solution for organizations that need to collaborate from a distance, but still desire the benefits of in-person interaction. Read more to learn how telepresence can enhance your business's day-to-day operations.
Posted: 08 Jul 2014 | Published: 31 Dec 2012

Cisco Systems, Inc.

7 Tips on Becoming an IT Service Broker
sponsored by Rackspace
WHITE PAPER: This exclusive whitepaper explores seven important tips for transforming IT into a service broker.
Posted: 17 Sep 2014 | Published: 17 Sep 2014

Rackspace

IT Service Management Case Study: Making The Transition From On Premises To SaaS With BMC
sponsored by BMC Software
WHITE PAPER: This exclusive case study covers a company that took their outdated ITSM tools and used SaaS to improve their organization.
Posted: 20 Dec 2013 | Published: 06 Mar 2013

BMC Software
 
 
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