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DS Level Hierarchy White Papers (View All Report Types)
 
How Five IT Leaders Transformed Their Businesses With Cloud Communications
sponsored by 8x8, Inc.
WHITE PAPER: Access this white paper to find out how five companies improved their communications using CaaS.
Posted: 16 Apr 2015 | Published: 16 Apr 2015

8x8, Inc.

Involve the Business In Your Telecommunications and Mobility Sourcing Road Map
sponsored by RingCentral
WHITE PAPER: In this white paper, you'll learn how successful enterprise sourcing and vendor management (SVM) executives are ensuring business buy-in for their T&M strategies.
Posted: 26 Mar 2015 | Published: 19 Feb 2014

RingCentral

How a Cloud Phone System Benefits Multi-Site Businesses
sponsored by RingCentral
WHITE PAPER: This white paper explains how you can cure your communications headaches with the cloud.
Posted: 25 Mar 2015 | Published: 05 Dec 2014

RingCentral

Unravel and evolve customer communications
sponsored by Hewlett-Packard Limited
WHITE PAPER: In this white paper your CIO can gain the tools necessary to creative effective communications that will drive sales. Learn basic CCM rules like: keep it simple, make it all about the customer, go from passive to active, and more.
Posted: 20 Apr 2015 | Published: 30 Apr 2014

Hewlett-Packard Limited

Enterprise Videoconferencing Equipment: 2014 Vendor Assessment
sponsored by Cisco Systems, Inc.
WHITE PAPER: Download today's featured asset to discover additional benefits and to get a comprehensive breakdown of the top 11 worldwide enterprise videoconferencing equipment vendors.
Posted: 30 Mar 2015 | Published: 25 Jul 2014

Cisco Systems, Inc.

Change Is Good: How IT Leverages Change Management Through Service Automation
sponsored by FrontRange Solutions Inc.
WHITE PAPER: Access this insightful infograph to learn which tools can automate critical processes, effectively leveraging expert IT knowledge everytime change occurs. You'll be happy to know that by improving your infrastructure with effective change management, many improvements are possible.
Posted: 23 Mar 2015 | Published: 23 Mar 2015

FrontRange Solutions Inc.

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace
sponsored by Aspect
WHITE PAPER: This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching.
Posted: 29 Aug 2013 | Published: 29 Aug 2013

Aspect

Solution Brief: End-to-End Service Management for Unified Communications
sponsored by Riverbed Technology, Inc.
WHITE PAPER: When deciding on a complex Unified Communications solution, it's important to choose one that will provide complete service management during new deployments and support for all ongoing operations throughout your company's communication system.
Posted: 30 Jul 2014 | Published: 31 Dec 2013

Riverbed Technology, Inc.

The Future of IT: A Customer First Approach
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs.
Posted: 17 Feb 2014 | Published: 13 Feb 2013

BMC Software, Inc.

How to overcome roadblocks to legacy software replacement: a guide for IT leaders
sponsored by MSM Software
WHITE PAPER: This whitepaper gathers together the views of IT leaders from a recent survey of IT leaders and identifies the most typical roadblocks encountered when attempting to modernize legacy systems – as well as how they address those challenges.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

MSM Software
 
 
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