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Broadband over Power Lines White Papers (View All Report Types)
Optimized Sourcing in Hybrid IT Environments: Impacts and Improvements
sponsored by IBM
WHITE PAPER: This research paper discusses how hundreds of organizations feel about multiple-sourced hybrid IT, how to predict upcoming service needs, and how to manage IT acquisition in a way that will optimize environments.
Posted: 01 Sep 2015 | Published: 30 Apr 2014


Industrialising Service Management:The Power of Information, Technology, Service and Management
sponsored by Unisys
WHITE PAPER: Service Management needs to change. This whitepaper examines and uncovers new ways for IT to extend the practice of Service Management and derive greater business value from IT investments.
Posted: 04 May 2015 | Published: 04 May 2015


How to Enable the Private Cloud and Disable Shadow IT
sponsored by SolidFire
WHITE PAPER: This white paper explores an IT as a Service (ITaaS) solution that enables the private cloud and disables shadow IT, allowing developers more room for innovation and project growth.
Posted: 16 Jun 2015 | Published: 17 Mar 2015


Techniques for Selling IT Services to Senior Level Executives
sponsored by ConnectWise
WHITE PAPER: How can an IT ticketing and time solution can benefit your clients and allow you to become part of their internal support team? Learn how you can facilitate collaboration with your client's IT team in ways that benefit you both.
Posted: 17 Dec 2014 | Published: 17 Dec 2014


How to Overcome Top ITSM Challenges
sponsored by IBM
WHITE PAPER: In this white paper, learn the top challenges of IT Service Management (ITSM) and discover how management automation can overcome them.
Posted: 10 Sep 2015 | Published: 30 Apr 2014


An All-In-One Managed Services Platform For Better IT Service
sponsored by Solarwinds N-able
WHITE PAPER: In this white paper, discover a tool that can help your MSP organization to provide automated monitoring and management, quicker customer service, and more.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

MSPs: Monitor, Manage and Support Customers at a Higher Level
sponsored by Solarwinds N-able
WHITE PAPER: This white paper can help you advance your MSP business by showing you how to implement software that enables you to resolve issues more effectively.
Posted: 29 May 2015 | Published: 29 May 2015

Solarwinds N-able

Managed Security Services: How Can They Benefit You?
sponsored by IBM
WHITE PAPER: This white paper discusses the financial and technological benefits of investing in managed security services.
Posted: 06 Aug 2015 | Published: 31 Jan 2014


The Compelling Case for a Business Focus in IT Service Management
sponsored by IBM
WHITE PAPER: This white paper explores the challenges, benefits and ideal capabilities of automated IT service management.
Posted: 13 Feb 2015 | Published: 13 Feb 2015


Deliver Secure New Business Services
sponsored by CA Technologies.
WHITE PAPER: This informative guide explores how you can deliver secure business services and improve customer experience.
Posted: 23 Jun 2014 | Published: 31 Dec 2013

CA Technologies.
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