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May 22, 2013

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Technology Industry Survey2012 sponsored by ComputerWeekly.com WHITE PAPER: Whether it is an inappropriate ‘tweet’, an internetsecurity scandal or a story of the fastest growingcompany in the world, technology, be it for theright or wrong reasons, has become regular frontpagenews.This survey aims to give a snapshot of thetechnology industry from the inside. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Services

Service area overview - Connect and grow to create seamless, secure, and context-aware experiences sponsored by Hewlett-Packard Limited WHITE PAPER: Access this whitepaper to learn how instead of just treading water with IT services to utilize IT services can make applications, infrastructure, and information fuel key business processes. Posted: 07 Sep 2012 \| Published: 30 Dec 2011 TOPICS: Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| Infrastructure as a Service (IaaS) \| Infrastructure Management \| Infrastructure Services \| IT Infrastructure \| IT Management \| IT Management Services \| IT Outsourcing Services \| IT Service Management \| IT Services

IBM® PureFlex™ System: The Future of Datacenter Management sponsored by IBM WHITE PAPER: Read this white paperto learn about an expert integrated system that creates the cohesiveinfrastructure needed to satisfy evolving business requirements. Posted: 16 Jul 2012 \| Published: 02 May 2012 TOPICS: Cloud Computing \| Cloud Storage Strategy \| Data Center Consolidation \| Data Center Construction \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Networking \| Data Centers \| IT Asset Management \| IT Best Practices \| IT Consulting Services \| IT Infrastructure \| IT Services

Bursting with HP CloudSystem sponsored by HP & Intel® WHITE PAPER: Managing service delivery across multiple clouds is a challenge. In this white paper, discover how cloud bursting – a feature of HP CloudSystem – can help you easily conquer this challenge from a single point of control. View now to learn more! Posted: 04 Mar 2013 \| Published: 30 Nov 2012 TOPICS: Application Service Providers \| Applications Management \| Business Process Automation \| Cloud Computing \| Cloud Management \| Cloud Security \| Hosting Services \| Hybrid clouds \| Infrastructure as a Service (IaaS) \| Infrastructure Services \| Inventory Management \| IT Management Services \| IT Outsourcing Services \| IT Services \| Management Service Providers \| Outsourcing \| Private Cloud \| Public Cloud

Be a multi-sourced IT services broker sponsored by Hewlett-Packard Company WHITE PAPER: This white paper explores how CIOs can take advantage of a cloud-enabled, multi-vendor approach to IT service delivery, and offers guidance on how to buy and integrate these IT services to gain the most value for your business. Posted: 08 May 2013 \| Published: 31 Aug 2012 TOPICS: Application Integration \| Applications Management \| Business Service Management \| Cloud Computing \| IT Governance \| IT Management \| IT Outsourcing Services \| IT Service Management \| IT Services

SAP Implementation and Operation in Integrated Environments sponsored by VMware, Inc. WHITE PAPER: Access this detailed technical brief to learn how creating a dynamic infrastructure can advance business performance and reduce operational efforts. Posted: 31 Oct 2011 \| Published: 31 Oct 2011 TOPICS: Configuration Management \| Data Center Management \| Integration Server Hardware \| Integration Server Software \| IT Services \| Virtual Machine \| VMware

Cloud Computing on a Smarter Planet sponsored by IBM WHITE PAPER: The true promise of cloud isn’t just about advancing IT; it’s about reinventing business. Leading companies are unlocking the deeper potential of cloud as a way to manage not just their IT but also their businesses. They’re discovering that cloud can help them create new marketplaces, smarter business services and profitable new revenue streams. Posted: 15 Nov 2011 \| Published: 15 Nov 2011 TOPICS: Cloud Computing \| Cloud Management \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Infrastructure \| IT Management \| IT Services

IBM Service Management for the Intelligent Utility Network sponsored by IBM WHITE PAPER: The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started. Posted: 06 Dec 2010 \| Published: 06 Dec 2010 TOPICS: Business Performance Management \| Business Performance Management Software \| Business Process Management \| Business Process Management Software \| Cost Benefit Analysis \| Enterprise Applications Software \| IT Service Management \| IT Services \| IT Systems \| Network Applications Software \| ROI \| SCADA \| Service Level Management \| Utilities Industry

Best Practices for Migrating to a New Service Desk Platform sponsored by Nimsoft, Inc. WHITE PAPER: This white paper offers guidelines and best practices for IT organizations that are in the midst of, or are planning a migration to a new service desk platform. Within, learn how you can effortlessly migrate your tickets, workflow, knowledge articles, and more. Posted: 05 Jul 2012 \| Published: 05 Jul 2012 TOPICS: IT Best Practices \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services \| ITIL

Transitioning to a Dynamic Data Center sponsored by Hitachi Data Systems WHITE PAPER: The speed of change in global markets and the challenges of new modes of business demand companies operate in and react to quickly changing landscapes. Nowhere is this more critical than in the means and methods the enterprise uses to power its business, typically via IT services. Posted: 28 Jan 2011 \| Published: 28 Jan 2011 TOPICS: Data Centers \| Governance, Risk, Compliance (GRC) \| IT Departments \| IT Services \| ROI \| Server Virtualization \| Storage Virtualization

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