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BBS Reports
 
Five Major Trends for MSPs to Watch
sponsored by Solarwinds N-able
WHITE PAPER: This informative white paper provides excellent advice for MSPs as they navigate explosive trends like cloud computing and mobility, helping them to adapt their businesses to meet customers' evolving needs and stay one step ahead of the competition.
Posted: 29 Jul 2014 | Published: 29 Jul 2014

Solarwinds N-able

WaaS offers the ability to effectively and securely manage all end users, their devices, compliant workloads and more
sponsored by Matrix42
WHITE PAPER: This white paper provides evaluation criteria for workspace aggregators. Read now to learn how to effectively and securely manage all end users, their devices, compliant workloads, and more.
Posted: 26 May 2015 | Published: 26 May 2015

Matrix42

ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Perception vs. Reality: How Optimized is Your IT?
sponsored by TeamQuest Corporation
WHITE PAPER: This white paper shows essential statistics regarding organizations' IT service optimization maturity.
Posted: 19 Jun 2015 | Published: 19 Jun 2015

TeamQuest Corporation

IT Service Optimization Maturity Assessment
sponsored by TeamQuest Corporation
RESOURCE: Access this maturity assessment and find out where your IT organization ranks on the maturity scale. Receive immediate results and tips for moving to the next level.
Posted: 25 Jun 2015 | Published: 25 Jun 2015

TeamQuest Corporation

Building Recurring Revenue as a Service Provider in 2014
sponsored by Solarwinds N-able
WHITE PAPER: This white paper is an excellent resource for both IT service providers and MSPs, discussing the process and advantages of moving to a model with consistent monthly fees, as well as providing an overview of the current MSP market.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

Solarwinds N-able

Advance the Fight against Cyber Threats
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper introduces the benefits of security services and gives you advice on how to best take advantage of them.
Posted: 21 May 2015 | Published: 30 Apr 2015

Hewlett-Packard Limited

How to Improve the IT Services Experience for the Modern Consumer
sponsored by CA Technologies.
WHITE PAPER: This white paper explores an IT service management tool that offers "consumer-like" support, providing end-users with mobile-friendly resources to resolve problems independently.
Posted: 15 Jun 2015 | Published: 31 Dec 2014

CA Technologies.

Industrialising Service Management:The Power of Information, Technology, Service and Management
sponsored by Unisys
WHITE PAPER: Service Management needs to change. This whitepaper examines and uncovers new ways for IT to extend the practice of Service Management and derive greater business value from IT investments.
Posted: 04 May 2015 | Published: 04 May 2015

Unisys

Become an Automated, Agile Enterprise
sponsored by Hewlett-Packard Company
WEBCAST: The pressure is on for IT to become more agile, and while many organizations have responded by leveraging cloud and automation, the promise of seamless service delivery often goes unfulfilled. In this webcast, discover a better approach to automation that takes inspiration from the manufacturing world -- IT as an "assembly line."
Posted: 12 Jun 2014 | Premiered: Jun 12, 2014

Hewlett-Packard Company
 
 
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