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Dramatically Improve Service Availability
sponsored by ServiceNow
EBOOK: Highly available business services rely on modern IT operations management (ITOM). What does that look like? This e-book can help you identify where availability challenges exist and improve your ability to analyze, prevent, and address problems before they occur.
Posted: 25 Jan 2018 | Published: 27 Oct 2016

ServiceNow

Case Study: Drive IT Transparency and Integration
sponsored by ServiceNow
CASE STUDY: One company had an overly complex IT environment that was non-ITIL compliant. Read the case study to learn how they were able to achieve consolidation, self-service automation and transparency with a single system of record.
Posted: 22 Jan 2018 | Published: 22 Jan 2018

ServiceNow

Digital Transformation Resources at Your Fingertips
sponsored by Commvault
RESOURCE CENTER: This custom website puts the essential digital transformation resources at your fingertips. Read on to see the extensive list of resources, which include a 6-part blog series on digital hardships and successes, 4 tips to prepping your infrastructure for strategic initiatives, and more.
Posted: 19 Feb 2018 | Published: 19 Feb 2018

Commvault

CW Middle East: UAE faces IT recruitment challenge
sponsored by ComputerWeekly.com
EZINE: With a tolerant professional culture, the UAE is becoming the technological hub of the Middle East, but lacks a strong technological workforce. Access this expert e-zine to see how these Middle Eastern organizations are bringing in new employees, and see what similar tactics your organization could use in your recruitment efforts as well.
Posted: 07 Apr 2017 | Published: 13 Apr 2017

ComputerWeekly.com

How Sigma Group Grows Service Portfolio and Boosts IT Agility
sponsored by MicroFocus
CASE STUDY: Download this resource for a snapshot view of Sigma Group's case, in which you'll learn how they launched IaaS and PaaS solutions to provide its small and medium-size business customers more control over their IT via the cloud, using a cloud service automation and hybrid cloud management suite.
Posted: 15 Feb 2018 | Published: 31 Dec 2017

MicroFocus

E-government benchmark 2016
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: The results of the latest e-government benchmark show a cautious acceleration of e-government implementation in Europe.
Posted: 03 Feb 2017 | Published: 03 Feb 2017

ComputerWeekly.com

A Quick Guide to Modernizing Customer Service
sponsored by ServiceNow
WHITE PAPER: 80 percent of businesses believe they deliver a superior customer experience. However, only 8 percent of their customers agree. Download this white paper to explore how to redefine the fundamentals of customer service by bringing together people, workflows, and systems to proactively resolve issues and optimize the service experience.
Posted: 13 Apr 2017 | Published: 13 Apr 2017

ServiceNow

Cloud-Based Managed Services: Tips for Selecting a Provider that Can Help You Re-Tool Your IT Department
sponsored by IBM
WHITE PAPER: 91% of IT departments seek cloud implementation assistance, with 13% of those turning to a managed services provider. In this Frost & Sullivan report, you will learn about the benefits of managed cloud services within an enterprise IT environment, and how such services can solve common IT management challenges.
Posted: 26 Jun 2017 | Published: 29 Jul 2016

IBM

Accelerate Service Delivery to Increase IT Value
sponsored by Red Hat
RESOURCE: By downloading this resource, you'll learn how to accelerate IT service delivery using self-service catalogs and automated provisioning. Read on to see how the management tools outlined here will assist in delivering more apps and services to market, faster, while still maintaining operational control of all environments.
Posted: 26 Oct 2017 | Published: 31 Dec 2016

Red Hat

Key Technical Support Considerations for the Cognitive Era
sponsored by IBM
WHITE PAPER: Download this white paper to discover the different support and maintenance challenges that confront CIOs when implementing an infrastructure that includes new solutions like mobile, social, cloud initiatives and other new breeds of computer models, including cognitive.
Posted: 13 Apr 2017 | Published: 28 Feb 2016

IBM
 

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