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EZINE: In a country like Sweden which has embraced IT to transform life and work and where concepts like cashless society are welcomed by many, the proliferation of artificial intelligence is inevitable.

Posted: 18 May 2018 | Published: 24 May 2018

RESOURCE: In this analyst report, find out how the top nine ITSM tools on today's market stack up against one another. Explore the strengths, cautions, and adoption trends around each offering to get a better idea which one matches the needs of your I&O team – and which ones to avoid.

Posted: 10 Oct 2018 | Published: 16 Aug 2018

WHITE PAPER: An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and save their businesses money.

Posted: 19 Nov 2018 | Published: 19 Nov 2018

WHITE PAPER: Read this white paper to find out how HCI applies to these new use cases, which include multi-cloud and edge computing. Read on to learn why these cases will continue to benefit from HCI in 2019 and beyond.

Posted: 20 Nov 2018 | Published: 31 Aug 2018

WHITE PAPER: Today's customers expect to be able to start an interaction in one helpdesk channel and be able to complete it in a different one – a feature complicated by using multiple support tools. Learn how to deliver a seamless support experience by choosing an online helpdesk that can do it all.

Posted: 31 May 2018 | Published: 31 May 2018

WHITE PAPER: Can AI help your ITSM? In this resource, learn about the top five questions your IT organization should address when considering a virtual support agent to determine if these solutions can be advantageous to your IT services.

Posted: 12 Apr 2018 | Published: 12 Apr 2018

RESOURCE: Access this resource to view the technical details and benefits of Centerity Monitor, which has real-time IT operational analytics with systemic health views and live statuses of key business processes to provide transparency, control, and measurable service level status for SAP HANA and Hadoop.

Posted: 24 Apr 2018 | Published: 24 Apr 2018

WHITE PAPER: This paper offers an intelligent archiving method with which archiving apps can automatically move data residing on any tier of storage to a fully integrated and highly available archive platform that enables you to rapidly repurpose data. Read on for a detailed look at this strategy and additional benefits.

Posted: 23 Oct 2018 | Published: 30 Apr 2018

WHITE PAPER: Finding a service management integration partner that can match your enterprise's needs isn't cut-and-dry. In this brief whitepaper, learn about the five essential characteristics to look for in an integration partner to ensure you're making the best choice.

Posted: 09 Aug 2018 | Published: 09 Aug 2018

WHITE PAPER: An inefficient ITIL can be a major setback for developers and heighten the risk of service disruptions and noncompliance. In this case study, learn more about how one company turned their ITSM strategy on its head using intelligent service management technology.

Posted: 13 Apr 2018 | Published: 13 Apr 2018