Why Your Chatbot Or Virtual Agent Is Your Trusted IT-Security Partner
sponsored by Serviceaide
WHITE PAPER:
Explore how a virtual agent can be an effective part of your IT team and security strategy in this white paper.
Posted: 09 Jun 2020 | Published: 09 Jun 2020
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New Technologies Expand the Key Role of TEM
sponsored by Calero MDSL
WHITE PAPER:
Today, telecom is an integral part of all computer-related operations. However, where there is telecom there are expenses, and those expenses require management right along with all the technical operations. In this white paper, learn how organizations can manage these expenses with the help of Telecom Expense Management (TEM).
Posted: 21 Oct 2020 | Published: 21 Oct 2020
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7 Business Benefits of Moving to a Cloud Communications Solution
sponsored by Avaya
EBOOK:
As network specialists know, there are so many issues with legacy phone systems that you could list them out. Fortunately, the benefits of moving communications to the cloud are pronounced enough that you could list them out, too. Read this e-book for 7 benefits of cloud communications, and see why needs have increased across networks.
Posted: 04 Aug 2020 | Published: 04 Aug 2020
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Why IT Modernization Can’t Wait and What To Do About It
sponsored by Dell Technologies
RESOURCE:
Read this custom resource to learn a 5-pronged approach to digital transformation, examine the role that IT modernization plays, and evaluate 6 characteristics to look for in a solution.
Posted: 06 Nov 2020 | Published: 06 Nov 2020
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Calltower’s Native Microsoft Teams Direct Routing Delivered A Major League Upgrade for Franklin Sports
sponsored by CallTower, Inc.
CASE STUDY:
Franklin Sports, a leading sporting good brand know world-wide, was looking to upgrade their communication system. In this case study, learn why Franklin Sports decided to work with CallTower and review the benefits that they saw after implementing CallTower’s Native Microsoft Teams Direct Routing.
Posted: 14 Jan 2021 | Published: 14 Jan 2021
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CW Nordics - February-April 2021: Nordic startups aim to take the lead in pet tech advances
sponsored by ComputerWeekly.com
EZINE:
Nordic technology startups are looking to take pet tech mainstream following the acceleration of the industry during the coronavirus pandemic.
Posted: 12 Feb 2021 | Published: 25 Feb 2021
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Quantum computing in action
sponsored by ComputerWeekly.com
EGUIDE:
In this e-guide, we look at Finland and how state investment is being used in a milestone project involving public and private sector organisations to understand the applications of the technology. And we hear how Spanish bank BBVA is examining the complex financial problems that could be solved by quantum computing.
Posted: 15 Mar 2021 | Published: 15 Mar 2021
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Transforming Communications at NPower
sponsored by FourNet
CASE STUDY:
Your legacy phone system may be holding you back. It may be wise to consider a cloud-based contact center platform that provides reduced cost through pay-per-use services, automation and flexibility. Read this case study to learn how Germany’s leading energy company, Innogy SE, was able to streamline operations and transform.
Posted: 04 Aug 2020 | Published: 04 Aug 2020
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What Every Business Needs to Know When Selecting a Phone System
sponsored by RingCentral
WHITE PAPER:
On-premise PBX hardware served companies well during a time when technology was based on hard wiring. However, as the world changed, businesses are now faced with adapting for a new model based on agility, flexibility and mobility. In this white paper, explore several vital points you should consider when selecting your next communications system.
Posted: 29 Apr 2020 | Published: 29 Apr 2020
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How Humans and AI Can Work Together
sponsored by Enate UK
VIDEO:
Automation alone can’t replace the human element of the workforce. In this video, see daily skills become key building blocks in the workflow and learn how humans and AI can work together to deliver a better customer experience and leave the human side of the customer experience to, well, the humans. Watch the video here.
Posted: 20 Jan 2021 | Premiered: 24 Sep 2020
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