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SOA Reference Architecture sponsored by ComputerWeekly.com ESSENTIAL GUIDE: Download the Open Group Service-Oriented Architecture reference architecture. Posted: 17 Jan 2012 \| Published: 17 Jan 2012 TOPICS: Architectures \| CIOs \| Infrastructure Management \| SOA \| Standards \| Standards Organizations \| Web Services Architecture \| Web Services Management

The Banking Industry Architecture Network and TOGAF sponsored by ComputerWeekly.com ESSENTIAL GUIDE: This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture. Posted: 20 Feb 2012 \| Published: 20 Feb 2012 TOPICS: Banking Industry \| Compliance (Finance) \| Compliance (Systems Operations) \| Compliance Best Practices \| Enterprise Architectures \| SOA \| Standards \| Standards Organizations

Solution Spotlight: Creating a Strong Customer Experience Management Strategy sponsored by SearchCRM EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Collaboration \| Communications Systems \| Contact Center Management \| Customer Loyalty \| Customer Profiles \| Customer Satisfaction \| Customer Service \| IT Agents \| IT Departments

Project Management Network Diagram: A Tool for Understanding the PM Life Cycle sponsored by Global Knowledge WHITE PAPER: The Project Management Network Diagram (PM Network Diagram) provides a visual illustration of the project management life cycle (in terms of the chain of events that take place in a project). Posted: 06 Jul 2006 \| Published: 01 Jan 2005 TOPICS: Certification Programs \| Information Technology Professionals \| Management Training \| Project Management \| Project Management Software \| Standards Organizations \| Training Software

Exchange 2010 migration: Legacy HP ProLiant DL385 to Dell PowerEdge R510 sponsored by Dell, Inc. and Intel® TEST RESULTS: This Principled Technologies report commissioned by Dell Inc. compares the benefits of migrating legacy Microsoft® Exchange 2003 infrastructure to Microsoft Exchange 2010. Posted: 22 Sep 2010 \| Published: 01 Nov 2009 TOPICS: Email Server Software \| High Availability \| Microsoft Exchange Server 2010 \| Performance Testing \| ROI \| Server Hardware \| TCO \| Test Results \| Testing Laboratories

Transcript: The Changing Role of the CIO sponsored by Hewlett Packard Enterprise PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more. Posted: 02 Apr 2013 \| Published: 02 Apr 2013 TOPICS: CIOs \| IT Agents \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Spending \| IT Workforce

Video: Rapid Bottleneck Identification: A Better Way to do Load Testing sponsored by Oracle Corporation VIDEO: Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience. Posted: 02 Dec 2009 \| Premiered: 28 Oct 2009 TOPICS: Application Life-Cycle Management \| Application Performance Management \| Quality Control \| Quality Control Staff \| Quality Control Standards \| Testing \| Testing Laboratories

The Changing Role of the CIO sponsored by Hewlett-Packard Enterprise PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more. Posted: 28 Nov 2012 \| Published: 28 Nov 2012 TOPICS: CIOs \| IT Agents \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Service Management \| IT Services \| IT Spending

The 7 Deadly Skills of The Perfect Employee sponsored by Skillsoft WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied. Posted: 23 Apr 2012 \| Published: 23 Apr 2012 TOPICS: Certification Programs \| eLearning \| Employee Performance Management (EPM) \| IT Agents \| Training \| Training and Educational Services \| Training Software

The 7 Deadly Skills Your IT Team Should Possess sponsored by Skillsoft WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: IT Agents \| IT Best Practices \| IT Departments \| IT Governance \| IT Management \| IT Managers \| IT Systems \| Security Infrastructure

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