Understanding the distinctions between deskless workers, mobile workers, telecommuters, and remote workers is critical, especially when selecting the right technology platform that meets their needs. Click inside this article to learn about the variables that distinguish each classification.
This is the third piece in SearchNetworking.com's three-part guide on wireless products. This expert asset takes a deep dive into the requirements that should seal the deal in terms of final considerations when purchasing a wireless solution.
In this week's Computer Weekly, as the UK goes to the polls, we take an in-depth look at the political parties' manifestos for technology, and examine what the IT sector wants from the next government. Our latest buyer's guide covers collaboration software. And we analyse an emerging standard for endpoint security. Read the issue now.
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
This presentation transcript shares with you some of the best ways you can deal with the security challenges associated with your mobile workforce - including data loss and system unavailability.
This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.
In this week's Computer Weekly, we talk to the National Crime Agency's top cyber cop about tackling IT security threats against the UK through global collaborations. We ask CIOs for their tips on building an IT strategy for the digital age. And we review the big six storage suppliers' plans for all-flash arrays. Read the issue now.
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