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Telecentres Reports
 
The Global Information Technology Report 2013
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This report from the World Economic Forum remains one of the most comprehensive and authoritative assessments of the impact of ICT on each country.
Posted: 15 Apr 2013 | Published: 22 Apr 2013

ComputerWeekly.com

HP Total Care Branch Office Consolidation Solutions
sponsored by HP & Intel®
WHITE PAPER: If branch office consolidation is your goal, HP has developed solutions with a focus on lowering your Total Cost of Ownership (TCO) and boosting productivity for both branch office employees and IT staff. Read this paper for more details.
Posted: 06 Jul 2009 | Published: 06 Jul 2009

HP & Intel®

Contact Center Costs: The Case for Telecommuting Agents
sponsored by Avaya Inc.
WHITE PAPER: This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.
Posted: 16 Apr 2008 | Published: 01 Apr 2008

Avaya Inc.

The Top Five Benefits of Video Conferencing
sponsored by Polycom, Inc.
WHITE PAPER: From obvious benefits, like reduced travel costs, to a few less apparent advantages, see what Polycom customers, resellers and industry analysts are saying about the power of video conferencing.
Posted: 25 Aug 2009 | Published: 26 Jan 2009

Polycom, Inc.

MTS Allstream Leverages Advanced Analytics to Reduce Fraud by 200%
sponsored by Infogix
CASE STUDY: This case study explores how MTS Allstream resolved the disconnect between the information they were storing and their ability to analyze this data. Access now to learn more about the enterprise-grade analytics platform they leveraged to revolutionize fraud management.
Posted: 05 Aug 2016 | Published: 31 Dec 2015

Infogix

Fixed-Mobile Convergence 101
sponsored by Orange Business Services
PODCAST: Tune in to this podcast now to learn why fixed-mobile convergence is a white hot topic today. Hear from an industry expert as he discusses benefits, key recommendations and why you should implement now.
Posted: 03 Aug 2009 | Premiered: Aug 3, 2009

Orange Business Services

The Future of Business Collaboration
sponsored by Citrix Online Go To Meeting
WHITE PAPER: Gone are the days of cramming everyone into a stuffy conference room to work on a project. Today's mobile, dispersed workforce collaborates across distances.This white paper addresses the issues and challenges surrounding remote collaboration, exploring just how to succeed in this new world of work.
Posted: 16 Jan 2012 | Published: 16 Jan 2012

Citrix Online Go To Meeting

Computer Weekly – 1 March 2016: Protecting the UK from cyber attacks
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the National Crime Agency's top cyber cop about tackling IT security threats against the UK through global collaborations. We ask CIOs for their tips on building an IT strategy for the digital age. And we review the big six storage suppliers' plans for all-flash arrays. Read the issue now.
Posted: 29 Feb 2016 | Published: 01 Mar 2016

ComputerWeekly.com

The Future of Business Collaboration
sponsored by Citrix Online Go To Meeting
WEBCAST: Watch this on-demand webcast to hear James Ware, executive producer of the Future of Work ? Unlimited, talk about the issues and challenges surrounding remote collaboration and offer guidelines for succeeding in a world characterized by mobility, dispersion, technology and relentless change.
Posted: 17 Jan 2012 | Premiered: Jan 16, 2012

Citrix Online Go To Meeting

Implementing a Telecommuting Program
sponsored by Avaya Inc.
WHITE PAPER: This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
Posted: 02 Jun 2008 | Published: 01 Jan 2008

Avaya Inc.
 

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