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Magic Quadrant for Contact Center as a Service
sponsored by 8x8, Inc.
ANALYST REPORT: This report evaluates CCaaS providers offering SaaS-based apps that allow customer service organizations to manage multichannel customer interactions, from both customer and employee experience perspectives. Open now to take a look at key findings from the study, including vendor strengths and cautions, inclusion and exclusion criteria and more.
Posted: 24 Feb 2021 | Published: 09 Nov 2020

8x8, Inc.

UC Journey: 6 Reasons to Choose a Cloud-Based UC Solution
sponsored by CallTower, Inc.
WHITE PAPER: Despite the massive migration of applications, services and data to the cloud, most organizations have hung onto their trusty on-prem UC solution. Yet, as unified communications systems begin to age, businesses are finding that UCaaS platforms are full of promise. In this white paper, uncover 6 reasons to move to a cloud-based UC solution.
Posted: 19 Jan 2021 | Published: 19 Jan 2021

CallTower, Inc.

A Day In The Life Of Higher Education With Avaya Cloud Office
sponsored by Avaya
WHITE PAPER: What many believed to be a temporary shift to remote education has become a permanent change to the way students, staff, and faculty communicate and collaborate. In this white paper, learn how Avaya Cloud Office by RingCentral can help enhance the way higher education institutions operate by providing enterprise-grade cloud communications.
Posted: 29 Mar 2021 | Published: 29 Mar 2021

Avaya

What Is 8X8 Voice For Microsoft Teams ?
sponsored by 8x8, Inc.
EBOOK: 8x8 Voice for Microsoft Teams is a cloud-based PBX-to-PBX integration with Microsoft Phone System. It provides enterprise-grade telephony and global PSTN connectivity to customers that want to retain Microsoft Teams as their sole collaboration interface. Download this interactive e-book to learn more about 8x8 Voice for Microsoft Teams.
Posted: 17 Feb 2021 | Published: 17 Feb 2021

8x8, Inc.

8x8 X Series
sponsored by 8x8, Inc.
DATA SHEET: The 8x8 Open Communications Platform with X Series service plans can help empower individuals, teams, and organizations to work better from anywhere, engage better with customers, and seize business opportunities without compromise. To learn more about the 8x8 X Series, download this data sheet.
Posted: 02 Apr 2021 | Published: 02 Apr 2021

8x8, Inc.

Enterprise SBCs: Excerpts
sponsored by Oracle
ANALYST REPORT: Enterprise network border controllers (eSBCs) are network elements that control and manage real time multimedia traffic flows between IP networks. They also perform native IP interconnection functions required for real-time communications. Download this report to get an overview of the market leaders in this space.
Posted: 23 Feb 2021 | Published: 23 Feb 2021

Oracle

Microsoft Teams Direct Routing as a Hosted Oracle Cloud Infrastructure Service
sponsored by Oracle
WHITE PAPER: Organizations using Microsoft Teams can now leverage Teams Direct Routing as a service through Oracle’s Cloud Infrastructure. Through Oracle’s Session Border Controller (SBC) product line, Microsoft has certified their Direct Routing service for robust, compliant QoS. Read this white paper to understand this managed service, and others, in full.
Posted: 23 Feb 2021 | Published: 23 Feb 2021

Oracle

TechTarget - Magic Quadrant For Meeting Solutions
sponsored by Zoom Video Communications
ANALYST REPORT: Meeting solutions blend communications, collaboration and content sharing to enable virtual meeting scenarios to satisfy a variety of use cases. This Gartner Magic Quadrant report analyzes 15 vendors that offer meeting solutions to help application leaders pursuing digital initiatives find solutions to suit their needs.
Posted: 30 Mar 2021 | Published: 30 Mar 2021

Zoom Video Communications

Computer Weekly - 23 March 2021: Would the UK really nuke a cyber attacker?
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, did the UK's defence and security review really suggest a nuclear response to a cyber attack? Data visualisation has been widely used to explain the Covid-19 pandemic, but not always that effectively. And jewellery retailer Pandora explains how it kept the personal touch as customers went online. Read the issue now.
Posted: 22 Mar 2021 | Published: 23 Mar 2021

ComputerWeekly.com

UKTech50 2021 - The most influential people in UK technology
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide: Computer Weekly has announced the 11th annual UKtech50, our definitive list of the movers and shakers in UK technology – the CIOs, industry executives, public servants and business leaders driving the role of technology in the UK economy.
Posted: 08 Mar 2021 | Published: 08 Mar 2021

ComputerWeekly.com
 

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