5 Stages of Incident Management and How to Improve Them
sponsored by Atlassian
WHITE PAPER:
Download this guide to learn about the five core stages of the modern incident management process – and why understanding the ins-and-outs of each stage is so important in today's world.
Posted: 08 Jul 2019 | Published: 08 Jul 2019
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10 Signs Your Team is Struggling to Collaborate
sponsored by Verizon
RESOURCE:
Download this infographic for 10 signs that your team may be struggling to collaborate—and what you can do about it.
Posted: 28 Aug 2019 | Published: 28 Aug 2019
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State of Communications and Collaboration
sponsored by AudioCodes
RESEARCH CONTENT:
While 43% of survey respondents said voice and video calling was their preferred method of communication, 57% said they would rather use email, IM or collaboration applications. Explore more findings from AudioCodes State of Communications and Collaboration Survey in this report.
Posted: 03 Jun 2019 | Published: 03 Jun 2019
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The Workplace Effect: Boost Collaboration Across HR, IT & Internal Comms
sponsored by Workplace by Facebook
WHITE PAPER:
The consumerization of workplace technology has changed people's expectations—they want quick, efficient communication with everything from everyday tasks and projects to problems with devices and connectivity. Find out how Workplace by Facebook has helped companies achieve that across HR, IT and Internal Communications in this white paper.
Posted: 14 Jun 2019 | Published: 14 Jun 2019
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2019 Hospitality Communications Survey Report
sponsored by Motorola, Inc.
RESEARCH CONTENT:
Today, instant voice communication is a key part of delivering a quality customer experience. That's why 60% of respondents in Motorola's Hospitality Communications Survey said 2-way radios are by far the most popular form of voice communication for hospitality. Explore more survey findings in this report.
Posted: 21 Jun 2019 | Published: 21 Jun 2019
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Why Converged Infrastructure Is a Must-have for Data-driven Organizations
sponsored by Hitachi Vantara and Cisco Systems
WHITE PAPER:
This custom white paper explains why converged infrastructure (CI) is a must-have for data-driven organizations, as well as what to look for in a CI solution when your enterprise gets started. Download the paper to see for yourself how CI supports the infrastructure requirements of diverse and dispersed data.
Posted: 26 Aug 2019 | Published: 26 Aug 2019
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Simplify How Work Happens With Unified Communications and Collaboration
sponsored by Verizon
WHITE PAPER:
In this white paper, learn about Verizon's UC&C offerings, and how combining instant messaging, audio, web and video conferencing, or other mobility tools, can make it easier to coordinate tasks and share information from wherever you're working.
Posted: 21 Aug 2019 | Published: 21 Aug 2019
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The 3 Core Components of BMC Helix
sponsored by BMC
PRODUCT OVERVIEW:
Both internal and external service management strategies are in the midst of a substantial paradigm shift thanks to the growing viability of cognitive technology and automation. Inside, dive into the three core elements that comprise a modern cognitive service management strategy.
Posted: 16 Jul 2019 | Published: 16 Jul 2019
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How 1 Company Boosted Communication Across Sites, Staff & More
sponsored by Vodafone
CASE STUDY:
Life's Kitchen is a company that provides event management and catering services. They were searching for a more reliable way for staff to communicate across sites, and perform call-handling and diversion. Learn how Life's Kitchen achieved their goals with Vodafone in this case study.
Posted: 12 Aug 2019 | Published: 12 Aug 2019
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5 Key Attributes That Define Next-Generation UCaaS
sponsored by Fuze
WHITE PAPER:
Choosing the right next-generation UCaaS solution can have a meaningful impact on an organization's overall success. Learn the 5 attributes to look for when evaluating possible UCaaS products and why they're important in this white paper.
Posted: 29 Jul 2019 | Published: 29 Jul 2019
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