SMDS

WHITE PAPER: IT services can be bureaucratic, risk-averse units. Unfortunately, this reality means that they might be ill-equipped to handle the rapid pace of change impacting businesses right now. Read this IDC white paper to learn how IT service management can adopt to changes in business alignment, emerging technologies, and other new issues.

Posted: 18 Aug 2020 | Published: 27 May 2020

EZINE: Countries in the Middle East see technology as an industry of the future and are investing heavily in the sector as part of their economic diversification plans. Read in this issue how the latest development will see a $60m venture capital fund, based in Bahrain, invest in 120 early-stage startups across the Middle East region.

Posted: 23 Dec 2020 | Published: 14 Jan 2021

WHITE PAPER: The explosive growth of cloud and now multi-cloud solutions has created a new imperative for Telecom Expense Management (TEM) to actively participate in the overall management of technology deployment within an organization. Download this white paper to learn about the technology advances that have contributed to this heightened importance of TEM.

Posted: 23 Oct 2020 | Published: 23 Oct 2020

CASE STUDY: Download this case study to follow one company's journey as they looked for a monitoring tool that could tie all critical information together to get a unified view of their environment and learn how you can do the same in your organization.

Posted: 02 Dec 2020 | Published: 02 Dec 2020

WHITE PAPER: Check out this white paper to read about the 5 challenges of modern IT operations and discover the key features and capabilities of service-centric IT operations management from OpsRamp.

Posted: 12 Nov 2020 | Published: 12 Nov 2020

WHITE PAPER: There will be a stop sell of the UK’s Public Service Telephone Network (PSTN) and related Integrated Services Digital Network (ISDN) products and services in 2023, and their end of life will be 2025. Jump into this white paper to understand how businesses are preparing for this change to the UK’s telecoms network and to see if yours is ready.

Posted: 03 Dec 2020 | Published: 03 Dec 2020

EGUIDE: The Covid-19 pandemic is turning out to be a big fork in the road for many companies. But what about the industry that keeps the lights on for them?

Posted: 12 Aug 2020 | Published: 12 Aug 2020

RESOURCE: Read this custom resource to learn a 5-pronged approach to digital transformation, examine the role that IT modernization plays, and evaluate 6 characteristics to look for in a solution.

Posted: 06 Nov 2020 | Published: 06 Nov 2020

WEBCAST: Incorrectly tuned alerts can result in an alert system failure. Additionally, managing alerts can be time consuming and can take attention away from what’s important. Tune into this webinar to learn best practices for improving an alerting strategy, such as setting alert routing, avoiding alert email overload and more.

Posted: 14 Jan 2021 | Premiered: Jan 14, 2021

WHITE PAPER: Open up this pulse survey from Harvard Business Review to dig into the key benefits, challenges, and considerations of shifting to a more agile, product-delivery model in your organization, all by the numbers.

Posted: 16 Feb 2021 | Published: 16 Feb 2021