Remote Medical Diagnosis

WHITE PAPER: The recent spread of COVID-19 has created a surge in demand for increasingly popular telemedicine services. Unfortunately, cybercriminals caught wind of this lucrative new vector, putting practitioners and patients at risk. Download this white paper for an overview of the cybersecurity risks in telemedicine and how to overcome them.

Posted: 16 Jun 2020 | Published: 16 Jun 2020

WHITE PAPER: Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better.

Posted: 30 Apr 2019 | Published: 30 Apr 2019

CASE STUDY: While a sales-oriented chatbot has obvious use cases as a customer-facing tool, how does a virtual support agent align with IT service workflows? And perhaps more importantly, how does it alleviate ITSM congestion? Explore a collection of real-world use cases for ITSM virtual support agents to find out.

Posted: 30 Apr 2019 | Published: 30 Apr 2019

WHITE PAPER: New technology has introduced options for IT teams struggling with increasing ticket volumes. The tricky part is discerning which choice is the best for your IT team in particular. Jump into this white paper to learn how to identify the good IT service management tools from the bad relative to your organization's needs.

Posted: 01 May 2019 | Published: 01 May 2019

EZINE: In this week's Computer Weekly, we examine the difficult choices facing UK IT contractors from the controversial IR35 tax reforms. Social engineering is a major source of cyber security attacks - we look at mitigation strategies. And the IT chief at Mercedes F1 explains what it takes to support a world championship team. Read the issue now.

Posted: 27 Oct 2019 | Published: 29 Oct 2019

EZINE: OpenStack's popularity has increased across the globe. A 2017 survey has revealed a 44% increase in OpenStack deployments compared to a year earlier – and 74% of all deployments occurred outside the U.S. In this issue of CW ANZ, we look at how OpenStack has changed the way Australian enterprises operate their IT infrastructure.

Posted: 12 Apr 2018 | Published: 19 Apr 2018

WEBCAST: When choosing an endpoint management solution, you often have to choose between UEM and service management—and end up paying for both. Check out this Ivanti webinar, featuring President Jeff Abbott and Chief Product Officer Nayaki Nayyar, to learn why Ivanti is a leader in endpoint management and what their new executive team is planning.

Posted: 06 Aug 2020 | Premiered: Aug 6, 2020

EBOOK: Containers couple both applications and systems dependencies together into a single artifact and introduce a new layer of abstraction, simplifying DevOps. Access this eBook to learn how teams can leverage this efficiency to transform legacy IT into fast IT through automation, reduced costs, and improved productivity.

Posted: 22 Jan 2020 | Published: 22 Jan 2020

CASE STUDY: Inside this case study, learn how Cal Poly Pomona used ServiceNow to build a single point of access platform for all its administrative services – including IT ticketing, enrollment, financial aid, and more.

Posted: 09 Mar 2020 | Published: 09 Mar 2020

ESSENTIAL GUIDE: Jump into this E-Guide to learn how AIOps – the collective term for AI-infused IT automation technology – can impact IT operations from the ground up, and what developments took place over the course of 2019.

Posted: 30 Apr 2019 | Published: 29 Apr 2019