Power-line Communications

EBOOK: Replacing your ITSM legacy suite doesn't have to be scary. So why hasn't every company migrated to a modern ITSM platform? This eBook explores the importance of modernization and how to overcome the fear of legacy suite change.

Posted: 24 Jan 2018 | Published: 28 Dec 2017

ANALYST REPORT: Many global organizations are looking to enhance their customer interactions and service with email, chatbots, voice, and video capabilities. However, most organizations face a number of challenges. In this IDC brief, learn how SIP trunking can help to alleviate these challenges.

Posted: 22 Jun 2020 | Published: 31 May 2019

WHITE PAPER: Explore how a virtual agent can be an effective part of your IT team and security strategy in this white paper.

Posted: 09 Jun 2020 | Published: 09 Jun 2020

EGUIDE: In this e-guide we take a look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at a pace. This e-guide features an article about each.

Posted: 09 Jan 2019 | Published: 09 Jan 2019

WEBCAST: When choosing an endpoint management solution, you often have to choose between UEM and service management—and end up paying for both. Check out this Ivanti webinar, featuring President Jeff Abbott and Chief Product Officer Nayaki Nayyar, to learn why Ivanti is a leader in endpoint management and what their new executive team is planning.

Posted: 06 Aug 2020 | Premiered: Aug 6, 2020

WHITE PAPER: There are several core approaches you can take to advance your IT modernization efforts, which this white paper closely examines. Read on to view these four pragmatic methods for structuring your initiatives, as well as discover a viable first step for your modernization path: UNIX-to-Linux migration.

Posted: 02 Mar 2018 | Published: 31 Dec 2016

WHITE PAPER: In this case study, discover more about how Atlas Schindler revamped their legacy service desk platform to better support not only customers, but their own users as well. Plus, find out how they implemented process automation, virtual agents, and more cutting edge IT technologies.

Posted: 21 Nov 2018 | Published: 21 Nov 2018

EZINE: In this issue of CW Middle East, read how the UAE and the Abu Dhabi National Oil Company have recognised that things will change as oil and gas resources dwindle. Digital technology, such as artificial intelligence, has been identified as a key driver for future industries.

Posted: 02 Jan 2020 | Published: 09 Jan 2020

WEBCAST: Hear from ITSM and IT automation experts as they discuss the impending evolution of ITSM under the pressures of digital transformation – and how technology like AI, machine learning, and process automation will become crucial to a successful IT service strategy.

Posted: 17 Jun 2019 | Premiered: Nov 27, 2018

RESOURCE: Many organizations today are using on-premise IT service management (ITSM) solutions. But organizations are increasingly moving to ITSM solutions that are hosted in the cloud for greater flexibility and lower costs.

Posted: 20 Apr 2020 | Published: 10 Mar 2020