WHITE PAPER:
What exactly is business analytics and how can it help? Business analytics is, simply put, the application of analytical techniques to resolve business issues. It provides organizations with a framework for decision making, helping organizations solve complex business problems and more.
EGUIDE:
A successful social media analytics endeavor involves changing your business practices and metrics in order to adapt to these new technologies. This expert e-guide explains how your organization should rethink metrics in order to maximize the value of social technologies, analytics, and mobile devices.
WHITE PAPER:
This report provides a clear understanding of the capabilities a successful data loss prevention solution must deliver. It also incorporates insight into the capabilities that companies require from their solution.
EGUIDE:
Organizations should take careful consideration before implementing a SIEM solution. This expert e-guide will cover six points to consider before selecting a solution and explore the benefits it can bring to your business.
WHITE PAPER:
There is added pressure for modern contact center agents, with customers armed to the teeth with devices to connect with businesses—from tweets to texts to phone calls. But with proper metrics to gauge performance and lead to instructive training, some of that pressure can be alleviated.
EGUIDE:
Application performance is always in the minds of development lifecycle professionals. This e-guide explores effective strategies for managing some of the tradeoffs associated with application performance testing and monitoring. Learn performance testing strategies for improving application performance without touching a performance test tool.
WHITE PAPER:
This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery.
CASE STUDY:
BuilderMT is the nation's leading provider of production management software for residential homebuilders, and has achieved wide notoriety and national awards for streamlining the workflow management process and improving the efficiency.
EGUIDE:
IT teams have to evolve their data center facilities management strategies. The same old data center metrics won't cut the mustard anymore. Access this e-guide to learn about the new metrics to optimize your data center efficiency.