Partner Relationship Management Software

WHITE PAPER: The shift to the cloud that is happening in the contact center software market is very similar to what has already happened in the customer relationship management (CRM) market. Download this report to learn why so many organizations are adopting cloud contact center software and explore 4 RingCentral customer success stories.

Posted: 13 Apr 2020 | Published: 13 Apr 2020

EBOOK: Lots of vendors are promising account-based marketing (ABM) will be the next big-break of the marketing world—but what exactly is it? In this e-book, discover the ins-and-outs of ABM. Explore the differences between an overlay and value-add ABM approach, and unlock 7 ways to create value with your new ABM strategy.

Posted: 09 May 2019 | Published: 09 May 2019

EZINE: An app aimed at helping dementia patients and their families has been developed by the Alzheimer Society in the Netherlands and has been welcomed with enthusiasm.

Posted: 23 Oct 2020 | Published: 12 Nov 2020

EBOOK: In this ebook, read through a Q and A between thought leaders at Microsoft and Capgemeni speaking about industry changes in relation to digital customer experience transformations.

Posted: 01 Feb 2021 | Published: 01 Feb 2021

WHITE PAPER: The average 100,000 person organization has between 1,500 and 3,000 applications that run the business. In examining the applications in your organization, do they provide ample threat protection while still being able to run smoothly? Learn recommended steps to evolve your network strategy to support long-term remote work.

Posted: 25 Jun 2020 | Published: 25 Jun 2020

EGUIDE: One huge advantage digital transformation brings with it is the phenomenon of intelligent workload management. In this 17-page buyer's guide, Computer Weekly looks at the various tools available, asset management best practices and the complications to look out for with hybrid and multicloud deployments.

Posted: 13 Nov 2020 | Published: 13 Nov 2020

EZINE: In this week's Computer Weekly, as the Information Commissioner calls on police forces to slow down the introduction of facial recognition, we examine the issues. We look at what the use of DevOps methods means for storage strategy. And we talk to Microsoft's global cyber security chief. Read the issue now.

Posted: 15 Nov 2019 | Published: 19 Nov 2019

DATA SHEET: If you’re struggling to generate actionable insights from Net Promoter Score (NPS) feedback, you’re not alone—many organizations do. Fortunately, using a feedback collection solution like, Alchemer, can help. Read this data sheet to learn about Alchemer and how it can help you increase NPS by up to 15%, improve renewal rates, and more.

Posted: 16 Feb 2021 | Published: 16 Feb 2021

WEBCAST: Three of Livingstone’s Senior Oracle experts recently sat down to discuss ULA exits and renewals, including common challenges and mistakes they’ve seen organizations experience and how to avoid them. Download the webinar to hear what they had to say.

Posted: 30 Jun 2020 | Premiered: Jun 30, 2020

WHITE PAPER: In the age of digital transformation, our conversations have become fragmented across a range of communication channels. This causes difficulties when trying to keep track of what was said, when and on which communication tool. In this guide, explore an overview of the communication landscape and how people converse across the range of channels.

Posted: 11 Nov 2020 | Published: 11 Nov 2020