Teleflora's business blooms with NICE inContact CXone
sponsored by NICE inContact
CASE STUDY:
Download this case study to discover how Teleflora managed their worldwide presence and multiple call centers with the help of a cloud-based customer experience platform.
Posted: 29 Jan 2019 | Published: 31 May 2018
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Marketing and Sales Are Leaving $Millions on the Table
sponsored by TechTarget
EBOOK:
If you're a marketer focused on demand generation, ABM or other approaches, download this e-book to learn how to identify active demand available within your existing target accounts, evolve your lead and account qualification concepts, eliminate the legacy barriers causing marketing and sales disconnects and more.
Posted: 14 Nov 2018 | Published: 14 Nov 2018
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The Total Economic Impact of ServiceNow IT Business Management
sponsored by ServiceNow
ANALYST REPORT:
Download this total economic impact study from Forrester to learn about the potential ROI of ServiceNow IT Business Management (ITBM) software and explore the benefits, costs, and risks associated with and ITBM investment.
Posted: 25 Jan 2019 | Published: 31 Oct 2018
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DataStax Enterprise 6: Distributed Cloud Database Powering the Right-now Enterprise
sponsored by DataStax
WHITE PAPER:
Companies must look to modernize their enterprise applications to address the demands of the end-user, while also providing IT with a secure and cost-effective way to increase resiliency, and scalability. In this analyst report from ESG, discover which attributes organizations are looking for in an underlying system and infrastructure database.
Posted: 01 Feb 2019 | Published: 30 Apr 2018
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Don't Confuse Low-Code with No-Code
sponsored by OutSystems
WHITE PAPER:
Explore the differences between low-code vs. no-code, with a particular focus on the users these tools are designed for and what they're designed to help these users do. Learn how to properly outfit your development projects with low-code and no-code tools so you can enable rapid development for cloud and mobile.
Posted: 27 Sep 2018 | Published: 27 Sep 2018
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A New Era of E-Commerce: Headless Commerce
sponsored by BigCommerce
WHITE PAPER:
A headless commerce platform can help businesses with high-volume meet changing customer demands with flexibility and a content-first approach. Download this white paper to explore how headless commerce can help your business by removing the need to compromise content, commerce or experience with an array customizable and flexible business tools.
Posted: 14 Jan 2019 | Published: 14 Jan 2019
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The Next Evolution of Chatbots: How to Ensure a Bold Bot Future
sponsored by LogMeIn, Inc.
WHITE PAPER:
Download this white paper to learn the common characteristics that successful chatbots share so you know exactly which elements to include when creating a bot for your users to engage with.
Posted: 14 Feb 2019 | Published: 14 Feb 2019
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Kubernetes management options from Google, AWS, and Azure
sponsored by TechTarget
RESOURCE:
If you're running container or considering using Kubernetes, you need a Kubernetes management tool.Open this guide to explore what a Kubernetes management tool can do for you, and some of the top offerings from vendors like AWS, Azure, and Google.
Posted: 10 Sep 2018 | Published: 04 Dec 2018
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The Surprising Power of Online Experiments
sponsored by Optimizely
WHITE PAPER:
Read this white paper to learn how you can properly design and execute A/B tests and other controlled experiments, ensure their integrity, interpret their results, and avoid pitfalls.
Posted: 07 Dec 2018 | Published: 07 Dec 2018
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What Are Your Most Important Customer Service Objectives?
sponsored by Zendesk
RESOURCE:
In this resource, uncover insight from experts in the customer service field about what goals customer service attempts to achieve, and how those goals contribute to the larger company mission.
Posted: 05 Sep 2018 | Published: 28 Mar 2018
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