Partner Relationship Management Software

WHITE PAPER: With your customers expecting increasingly personalized experiences, there’s one thing you can benefit from understanding better: The Voice of the Customer (VoC). In this whitepaper, learn about the importance of VoC, how to measure it with data-driven strategies and tools you can use to improve to CX with VoC insights.

Posted: 25 Nov 2019 | Published: 25 Nov 2019

WHITE PAPER: Download this white paper to examine common models and insight on what qualification criteria to focus on in determining your own ideal approach to ABM scoring.

Posted: 19 Jul 2019 | Published: 19 Jul 2019

RESOURCE: You know open source software comes with its inherent risks, but just how risky is it for your organization to build apps using open source? Find the answer in this guide from SearchSoftwareQuality.com, Open Source Compliance, Security & Risk Best Practices.

Posted: 02 Nov 2019 | Published: 03 Dec 2019

EZINE: In this week's Computer Weekly, as the Information Commissioner calls on police forces to slow down the introduction of facial recognition, we examine the issues. We look at what the use of DevOps methods means for storage strategy. And we talk to Microsoft's global cyber security chief. Read the issue now.

Posted: 15 Nov 2019 | Published: 19 Nov 2019

RESEARCH CONTENT: What does it take be a CX leader in today’s competitive landscape? Find out in this research report by Adobe and Ecoconsultancy, which looks at the most significant digital-related trends driving marketing and customer experience strategies, with a focus on understanding challenges, opportunities and priorities.

Posted: 14 Jan 2020 | Published: 14 Jan 2020

ANALYST REPORT: Read this analyst report to learn the 6 AI trends to watch for in 2020 and beyond to make sure your organization is not left behind, as well as key factors that will evolve the role of the data scientist.

Posted: 20 Jan 2020 | Published: 20 Jan 2020

WHITE PAPER: The next 12 months are going to be turbulent for businesses looking to improve their overall CX, according to Dr. Nicola Millard, head of customer insight and futures at British Telecommunications. Download this white paper to learn more about the 3 trends causing CX volatility, and discover how to avoid the impending storm.

Posted: 18 Jan 2019 | Published: 18 Jan 2019

EZINE: In this week's Computer Weekly, we examine the digital transformation of retailer Majestic Wines and find out how buying rival Naked Wines led to a cloud overhaul of the firm's IT. We look at the challenges for IT managers as they prepare for the end of Windows 7 support. And our buyer's guide discusses deep learning technology. Read the issue now.

Posted: 25 Jan 2019 | Published: 25 Jan 2019

EGUIDE: S/4 Hana, the ERP system built on SAP's in-memory, columnar database Hana has been on a long march through the enterprise since its launch in February 2013. In this e-guide, we discuss the pros and cons of upgrading to S/4 Hana, what the future has in store for the system and how its users are feeling about C/4 Hana integration.

Posted: 24 Jan 2019 | Published: 24 Jan 2019

WHITE PAPER: Flip through a collection of cloud innovation stories from real companies like Domino's Pizza and Deloitte to find out how they leveraged cloud applications to transform their business model – and usher in new eras of growth.

Posted: 14 Feb 2019 | Published: 14 Feb 2019