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Top 4 SaaS Performance Metrics Tying Customer Success to Bottom-Line Revenue
sponsored by Squelch
RESOURCE: Customer success professionals provide an essential benefit to customers, but can also have a significant impact on the overall health of a business's bottom line, particularly for a SaaS business. Download this resource to learn more about the top 4 SaaS performance metrics that tie customer success to bottom-line revenue.
Posted: 29 Apr 2019 | Published: 26 Oct 2018

Squelch

Computer Weekly – 18 June 2019: Applying AI to road safety
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we visit a Tokyo project where artificial intelligence is helping to improve road safety by detecting potential subsidence. As bug bounty programmes become popular, we look at what's involved and the pitfalls to beware. And we discuss digital development in healthcare with NHS England. Read the issue now.
Posted: 17 Jun 2019 | Published: 18 Jun 2019

ComputerWeekly.com

State of Branding Report: Key Insights into the Thoughts, Challenges and Priorities of the Modern Brand Marketer
sponsored by Bynder
RESEARCH CONTENT: In this report, discover the thoughts and working habits of the modern marketer. Explore 5 key findings, and dive deeper into the results of this report to unveil invaluable insights into current and future states of branding.
Posted: 15 Apr 2019 | Published: 15 Apr 2019

Bynder

Leverage AI To Drive Measurable Improvements And Move Your Customer Experience To The Top
sponsored by LogMeIn, Inc.
ANALYST REPORT: Download this Forrester report to uncover the current customer engagement maturity, the challenges and benefits as a result of their maturity level, and tactics to improve overall CX.
Posted: 18 Jun 2019 | Published: 18 Jun 2019

LogMeIn, Inc.

How to Turn Your Contact Center into a Profit Generator
sponsored by Squelch
RESOURCE: In this article, glean the insight you need to turn your contact center into a profit generator. Learn how to elevate your customer service support team, and get started building a better CX strategy.
Posted: 26 Apr 2019 | Published: 22 Feb 2019

Squelch

New Technologies for HR Managers Boost Employee Experience
sponsored by SearchHRSoftware
EBOOK: Download this expert handbook to uncover several new forms of technology that are integral to the intelligent enterprise and learn how these tools can help to boost employee experience and give your organization a competitive advantage.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

SearchHRSoftware

Overcome the Greatest MSP Challenge: Customer Acquisition
sponsored by Unitrends
EBOOK: This e-book is designed to help you overcome the customer acquisition hurdle. Download it for guidance on not only finding new customers, but ensuring their data—as well as that of your existing customers—is secure and protected.
Posted: 01 May 2019 | Published: 14 Mar 2019

Unitrends

How Strategists Can Use the Cloud to Delight Customers
sponsored by Magenic
WHITE PAPER: Flip through a collection of cloud innovation stories from real companies like Domino's Pizza and Deloitte to find out how they leveraged cloud applications to transform their business model – and usher in new eras of growth.
Posted: 14 Feb 2019 | Published: 14 Feb 2019

Magenic

Interneuron's Healthy Approach to Open Source Compliance Management
sponsored by Flexera Software
CASE STUDY: Open source software creates software compliance challenges for many businesses, which undermines confidence both in quality assurance and risk management. Read this case study to explore how a UK healthcare IT solution company relied on an open source compliance management tool for automated compliance and higher quality applications.
Posted: 23 Jul 2019 | Published: 23 Jul 2019

Flexera Software

7 Best Practices for Building Customer Loyalty
sponsored by Genesys
EBOOK: What's the best way to build and keep customer loyalty in the face of shifting customer expectations? View this e-book to unlock the key to steadfast customer loyalty, and discover 7 best practices for building and sustaining customer loyalty in the digital age.
Posted: 12 Jul 2019 | Published: 31 Dec 2018

Genesys
 

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