Computer Weekly - 19 November 2019: Is facial recognition happening too fast?
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, as the Information Commissioner calls on police forces to slow down the introduction of facial recognition, we examine the issues. We look at what the use of DevOps methods means for storage strategy. And we talk to Microsoft's global cyber security chief. Read the issue now.
Posted: 15 Nov 2019 | Published: 19 Nov 2019
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The Benefits of an Omnichannel Contact Center
sponsored by West IP Communications
EGUIDE:
In this guide, discover the value an omnichannel contact center can bring to your organization, and explore the key differences between a multichannel and omnichannel customer service strategy.
Posted: 29 Mar 2019 | Published: 29 Mar 2019
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Power Your Pipeline with Purchase Intent
sponsored by TechTarget
EBOOK:
With this 3-part ebook, discover how purchase intent data can help your organization gain a competitive advantage in your specific markets. Learn how to evaluate practical applications of B2B purchase intent data for marketing, sales, and ABM. And explore how intent data can help your organization capture more demand, accelerate sales, and more.
Posted: 22 Aug 2019 | Published: 22 Aug 2019
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How to: Continous Testing
sponsored by TechTarget
RESOURCE:
Getting testing done quickly and efficiently is now the most significant obstacle most organizations face when trying to get software out the door quickly. There are actually 4 key components to have in place when using continuous testing. Open this guide to learn all 4.
Posted: 18 Jul 2019 | Published: 18 Jul 2019
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Using Interaction Analytics to Digitize & Optimize Contact Center Performance
sponsored by CallMiner
WHITE PAPER:
In this white paper, learn about interaction analytics and explore how interaction analytics can help give contact center agents and managers the tools they need to perform at their best.
Posted: 04 Apr 2019 | Published: 31 Dec 2018
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Computer Weekly – 25 February 2020: Using meteorological data to prepare for the worst
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, after the storms that swept across the UK, we look at the technology behind Weather Source's meteorological data service. Oracle and SAP are battling over customers to upgrade their ERP systems to the cloud. And we report from the world's biggest retail tech show.
Posted: 21 Feb 2020 | Published: 25 Feb 2020
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It's Good to Talk Even in a High Tech World
sponsored by BT
WHITE PAPER:
View this white paper to learn how those in the media and technology industry can improve their customer service experience through the use of a strong voice channel.
Posted: 07 Jun 2019 | Published: 07 Jun 2019
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An Introduction to ABM Scoring
sponsored by TechTarget
WHITE PAPER:
Download this white paper to examine common models and insight on what qualification criteria to focus on in determining your own ideal approach to ABM scoring.
Posted: 19 Jul 2019 | Published: 19 Jul 2019
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How Not to Lose Your Customer in 3 Seconds
sponsored by NGINX
WHITE PAPER:
The consequences of a bad digital experience can be severe. In fact, recent research found that 90% of users will only give a website 3 seconds to load before abandoning it. So—given how important enjoyable digital experience is—what can you do to not lose a customer after 3 seconds? Find out in this white paper.
Posted: 19 Mar 2020 | Published: 19 Mar 2020
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Secure DevOps Brings Better, Faster, Safer Software
sponsored by SearchSecurity.com
EBOOK:
In the rush to implement DevOps, security is too often overlooked. But DevSecOps is essential in these hack-filled days. Learn how you can add security to software development today.
Posted: 03 May 2019 | Published: 03 May 2019
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