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WHITE PAPER: Download this eBook to learn how efficiently mapping IT infrastructure to business critical services can increase service visibility and improve your service delivery.

Posted: 14 Mar 2019 | Published: 14 Mar 2019

WHITE PAPER: Click to access a collection of case studies that highlight the impact of machine learning in predicting, preventing, and troubleshooting IT events before they have a chance to leave a mark on business continuity – and before they impact customers.

Posted: 21 Mar 2019 | Published: 21 Mar 2019

EBOOK: Open this whitepaper to learn how IT can escape its traditional role for something bigger with the help of intelligent and automated workflows – freeing up IT's time to focus on value-adding projects rather than manual maintenance tasks.

Posted: 10 Oct 2018 | Published: 10 Oct 2018

EZINE: Research from Computer Weekly has revealed that across Europe, there appears to be no consensus on where IT budgets will be spent over the next year. But what is clear is that total budgets are expected to rise. But where will the money go?

Posted: 08 Jun 2018 | Published: 08 Jun 2018

EZINE: It's hardly surprising that the Netherlands is pioneering smart cities. The tech-savvy nation is already planning to have a digital port in Rotterdam with automated ships. Now, according to one Dutch academic, "almost every Dutch municipality is doing something with smart technology".

Posted: 03 Aug 2018 | Published: 09 Aug 2018

WHITE PAPER: In this Forrester analysis, find out how the top 12 enterprise service management vendors stack up – and which are leading the pack.

Posted: 25 Oct 2018 | Published: 23 Aug 2018

EBOOK: It's time to move IT beyond the traditional "better, faster, cheaper — pick any two" conundrum. With the help of AI, virtual agents, and machine learning, organizations can tap into these technological innovations to improve operations across all three variables. Read this ebook to learn how.

Posted: 29 Apr 2019 | Published: 20 Apr 2019

EZINE: In a country like Sweden which has embraced IT to transform life and work and where concepts like cashless society are welcomed by many, the proliferation of artificial intelligence is inevitable.

Posted: 18 May 2018 | Published: 24 May 2018

EGUIDE: The results of our 2019 IT Priorities survey are in, and they show the good news that IT budgets are rising faster than they have for many years. Cloud remains the top spending priority for this year, but IT automation is growing fast as a major investment area.

Posted: 27 Feb 2019 | Published: 27 Feb 2019

RESOURCE: AI and cognitive technologies are finally ready to shed their sci-fi associations and make an impact on day-to-day business and IT operations, and companies are eager to dive in. Inside, find out why IT service management might be the best place to get started.

Posted: 15 Jul 2019 | Published: 06 Dec 2018