Cut Down on Downtime with Reliable, Real-Time Communications
sponsored by Motorola, Inc.
WHITE PAPER:
Learn about a platform designed to take push-to-talk beyond the boundaries of radio, allowing employees to communicate reliably and in real-time from anywhere and on any device.
Posted: 20 Aug 2018 | Published: 31 Jul 2018
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WAVE Push-to-Talk: Connect Mobile Workers Quickly & Securely
sponsored by Motorola, Inc.
WHITE PAPER:
Whether you rely on smartphones, radios, computers, or landlines, find out how you can enable push-to-talk (PTT) communications across broadband and radio networks so that critical, time-sensitive information flows quickly and securely between mobile workers and teams.
Posted: 26 Mar 2019 | Published: 31 Dec 2018
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Ensure Secure Passage with Enhanced Transportation Communications
sponsored by Motorola, Inc.
WHITE PAPER:
This resource explores how investing in unified communications and enhanced perimeter security can help put the right data in the right hands at the right moment, and keep logistics moving forward at the pace of digital business. Find out how to enable secure, nationwide push-to-talk communications with WAVE two-way radios and more.
Posted: 27 Feb 2019 | Published: 30 Sep 2018
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Be the Change: Unleash Enterprise Productivity
sponsored by Symphony SummitAI
WHITE PAPER:
Inside, learn about the core components of an AI-driven IT management and service management suite built around natural language processing and machine learning, and get a firsthand glimpse into how it can streamline your IT operations.
Posted: 20 Aug 2019 | Published: 20 Aug 2019
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Best Practices for Service Management: 5 Ways to Increase Client Satisfaction and Profits
sponsored by ConnectWise
EBOOK:
Download this e-book for 5 methods of improving service management to increase client satisfaction and a discussion on the benefits of using a professional services automation (PSA) solution with remote monitoring and management.
Posted: 08 Mar 2019 | Published: 31 Dec 2018
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5 Ways to Eliminate Help Desk Fire Drills
sponsored by ServiceNow
WHITE PAPER:
Without an efficient way to manage requests, data, and staff, your help desk is in trouble – especially in today's increasingly complex IT environments. Learn about 5 best practices that will get your help desk up to speed, and keep it there.
Posted: 21 Mar 2019 | Published: 21 Mar 2019
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Computer Weekly - 29 October 2019: IR35 reforms - the difficult decisions facing IT contractors
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we examine the difficult choices facing UK IT contractors from the controversial IR35 tax reforms. Social engineering is a major source of cyber security attacks - we look at mitigation strategies. And the IT chief at Mercedes F1 explains what it takes to support a world championship team. Read the issue now.
Posted: 27 Oct 2019 | Published: 29 Oct 2019
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Top 12 Enterprise Service Management Vendors Head-to-Head
sponsored by ServiceNow
ANALYST REPORT:
In this Forrester analysis, find out how the top 12 enterprise service management vendors stack up – and which are leading the pack.
Posted: 10 Oct 2018 | Published: 23 Aug 2018
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Enterprise Service Management, Q4 2019
sponsored by Atlassian
ANALYST REPORT:
Inside this Forrester analysis, find out how the top 15 enterprise service management providers stack up against each other in Q4 2019. Using 23 unique evaluation criteria, learn how each provider matches up against common infrastructure and operations demands.
Posted: 18 Oct 2019 | Published: 10 Oct 2019
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5 Ways to Level Your Service Desk Using IT Process Automation
sponsored by Ayehu
WHITE PAPER:
Discover what automation looks like when integrated into these five frequent-flyer IT service requests – and how to configure process automation of your own to take these highly-manual tasks off your plate.
Posted: 01 Nov 2019 | Published: 01 Nov 2019
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