Cut Down on Downtime with Reliable, Real-Time Communications
sponsored by Motorola, Inc.
WHITE PAPER:
Learn about a platform designed to take push-to-talk beyond the boundaries of radio, allowing employees to communicate reliably and in real-time from anywhere and on any device.
Posted: 20 Aug 2018 | Published: 31 Jul 2018
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A Service Provider's Guide to IT Service Management Solutions
sponsored by Micro Focus
WHITE PAPER:
This service provider's guide to ITSM is designed to present providers with an understanding of current customer expectations, the issues that should be foremost in mind when assessing potential ITSM solutions, and 5 criteria for selecting the right ITSM. Access your copy here.
Posted: 19 Nov 2018 | Published: 19 Nov 2018
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Case Study: Keeping the Service Desk Up to Speed with Compliance
sponsored by Serviceaide
WHITE PAPER:
In this case study, find out how BRK, a leading sanitation company in serving over 15 million customers, deployed a new service management platform to keep their service desk up to task.
Posted: 21 Nov 2018 | Published: 21 Nov 2018
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Case Study: Empowering Your Help Desk for Success
sponsored by Serviceaide
WHITE PAPER:
An ineffective help desk system can be a major pain point for businesses -- and their customers, too. Learn more about how one company redefined their help desk strategy with the help of an intelligent service management solution.
Posted: 16 Apr 2018 | Published: 16 Apr 2018
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CW Benelux May 2018
sponsored by ComputerWeekly.com
EZINE:
GDPR becomes law at the end of this month, so we take a look at how organisations in the Netherlands are preparing for it. Cover your eyes if you are squeamish as you only have days left to get things right.We lead this issue with a story published in February, so perhaps things have changed. But if not, some organisations should be concerned.
Posted: 01 May 2018 | Published: 01 May 2018
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Pushing IT Operations Into High Gear with ITSM and ITOM
sponsored by ServiceNow
WHITE PAPER:
In this whitepaper, find out how ServiceNow, a leading IT service management (ITSM) provider, pushed their IT operations into high gear using their own ITSM and IT operations management platforms.
Posted: 09 Oct 2018 | Published: 09 Oct 2018
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The Relevance of Archiving for Business Transformation
sponsored by Hitachi Data Systems
WHITE PAPER:
This paper offers an intelligent archiving method with which archiving apps can automatically move data residing on any tier of storage to a fully integrated and highly available archive platform that enables you to rapidly repurpose data. Read on for a detailed look at this strategy and additional benefits.
Posted: 23 Oct 2018 | Published: 30 Apr 2018
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The First Steps Towards Hybrid IT
sponsored by Hewlett Packard Enterprise
WHITE PAPER:
Continue reading to learn how to take the first steps towards building a hybrid IT infrastructure of your own, and how to determine which bits and pieces you'll need to align with business goals, take advantage of disruptive technology, and more.
Posted: 17 Jul 2018 | Published: 17 Jul 2018
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Scaling the Service Desk through the Cloud
sponsored by Sunrise Software
EGUIDE:
In this eGuide, find out how Utilita Energy leveraged the cloud to keep their service desk and ITSM capabilities in step with their rapidly growing business, ensuring that the company's highly distributed workforce had access to support around the clock.
Posted: 11 Sep 2018 | Published: 07 Sep 2018
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Hyperconverged Infrastructure: 11 Providers That Matter Most and How They Stack Up
sponsored by VMware & Intel
ANALYST REPORT:
To assess the state of the HCI market, Forrester Research ranks the 11 most important HCI vendors in the market today. Download the report here to learn where the vendors stand in relation to one another and the 4 most influential ones in the space.
Posted: 02 Oct 2018 | Published: 25 Sep 2018
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