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Optical Wireless Reports

CW Nordics February-April 2020: Swedes lose faith in social media as data security fears increase sponsored by ComputerWeekly.com EZINE: Swedish citizens are becoming more concerned about the activities of social media companies and are reducing their online interaction with them as a result. Posted: 14 Feb 2020 \| Published: 27 Feb 2020 TOPICS: Artificial Intelligence \| Computer Crimes \| Computer Software Industry \| Internet \| Internet Applications Software \| Internet Security \| IT Asset Management \| IT Governance \| IT Management \| IT Services \| Security \| Security Management

CW Benelux November 2019-January 2020: Dutch banks fight money laundering sponsored by ComputerWeekly.com EZINE: Dutch banks have decided to work together in the fight against money laundering. Globally, only about 3% of money laundering activity is detected and stopped. Posted: 24 Oct 2019 \| Published: 31 Oct 2019 TOPICS: Computer Crimes \| Computer Industry \| Financial Applications Software \| Financial Reporting \| Financial Services \| Financial Transaction Processing \| IT Best Practices \| IT Governance \| IT Services \| IT Workforce \| Security \| Security Best Practices \| Security Systems

CW Nordics May-July 2020: Startups face tough decisions as coronavirus fallout hits sponsored by ComputerWeekly.com EZINE: Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment. Posted: 11 May 2020 \| Published: 21 May 2020 TOPICS: Financial Systems \| IT Infrastructure \| IT Services \| IT Systems \| IT Workforce \| Security \| Security Policies

Visibility to Containers: Measurable outcomes from CMDB sponsored by ServiceNow EBOOK: Containers couple both applications and systems dependencies together into a single artifact and introduce a new layer of abstraction, simplifying DevOps. Access this eBook to learn how teams can leverage this efficiency to transform legacy IT into fast IT through automation, reduced costs, and improved productivity. Posted: 22 Jan 2020 \| Published: 22 Jan 2020 TOPICS: IT Agents \| IT Asset Management \| IT Asset Management Software \| IT Auditing \| IT Best Practices \| IT Consulting Services \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Spending \| IT Systems \| IT Utility Services \| IT Workforce

Real Use Cases for IT Service Management Virtual Agents sponsored by Serviceaide CASE STUDY: While a sales-oriented chatbot has obvious use cases as a customer-facing tool, how does a virtual support agent align with IT service workflows? And perhaps more importantly, how does it alleviate ITSM congestion? Explore a collection of real-world use cases for ITSM virtual support agents to find out. Posted: 30 Apr 2019 \| Published: 30 Apr 2019 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems \| IT Workforce

Transforming Communications at NPower sponsored by FourNet CASE STUDY: Your legacy phone system may be holding you back. It may be wise to consider a cloud-based contact center platform that provides reduced cost through pay-per-use services, automation and flexibility. Read this case study to learn how Germany’s leading energy company, Innogy SE, was able to streamline operations and transform. Posted: 04 Aug 2020 \| Published: 04 Aug 2020 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Communications Software \| Communications Systems \| IP Routers \| IP Telephony \| Networking \| Telecom Spending \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Management Software \| Telecommunications Networks \| Telecommunications Services \| Telecommunications Software \| VoIP

What is AIOps for Monitoring? sponsored by LogicMonitor EBOOK: This eBook takes a deep dive into AIOps: the truth behind the hype, AIOps for monitoring, how to get started with your own AIOps initiative and more. Read now to get the low down on everything AIOps. Posted: 04 Feb 2021 \| Published: 04 Feb 2021 TOPICS: Artificial Intelligence \| IT Industry \| IT Management \| IT Service Centers \| IT Services \| IT Workforce

CW Benelux - May-July 2019: A new vision for hackers sponsored by ComputerWeekly.com EZINE: With canal bridges, healthcare products, bicycles, ship components, buildings and even prosthetic body parts already in the scope of 3D printing, it's facinating to imagine how far the technology can go. Printing spaceships is no longer a fantasy. Read the issue now. Posted: 03 May 2019 \| Published: 03 May 2019 TOPICS: Cloud Computing \| Cloud Management \| IT Asset Management \| IT Industry \| IT Infrastructure \| IT Management \| IT Services \| IT Systems \| IT Workforce

CW Middle East July-September 2020: Technology helps SMEs in UAE combat coronavirus crisis sponsored by ComputerWeekly.com EZINE: The UAE, like the rest of the world, continues to be heavily impacted by the fallout of the Covid-19 pandemic – and technology is helping to lead the fight. Posted: 02 Jul 2020 \| Published: 09 Jul 2020 TOPICS: Cloud Computing \| Cloud Management \| Financial Applications Software \| Financial Services \| IT Infrastructure \| IT Services \| IT Workforce \| Remote Office Connectivity \| Remote Users

The Perfect Partnership: Boosting Human IT Support with Virtual Agents sponsored by Serviceaide WHITE PAPER: Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better. Posted: 30 Apr 2019 \| Published: 30 Apr 2019 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems

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