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Offshore Providers Reports
 
6 Trends ITSMs Must Address in 2018
sponsored by NetSuite
WHITE PAPER: Whether your business is a VAR, MSP, or something in-between, this white paper outlines the 6 trends your ITSM business needs to address by the end of the year.
Posted: 06 Jun 2018 | Published: 06 Jun 2018

NetSuite

The Future of Workforce Management
sponsored by Kronos
RESEARCH CONTENT: By 2023, at least 95% of sales of new workforce management (WFM) applications will be deployed on the cloud, according to Gartner. Download this research report to learn about the new features and capabilities of cloud-first WFM applications.
Posted: 01 Oct 2018 | Published: 23 Feb 2018

Kronos

SLAs: The Foundation for Stronger Customer Relationships
sponsored by ConnectWise
EBOOK: Keeping this in mind, this e-book on SLAs illustrates 13 areas your SLAs should address, do's and don'ts of establishing SLAs, 5 reasons why it might be time to refresh your SLA, and more.
Posted: 08 Mar 2019 | Published: 31 Dec 2018

ConnectWise

Why Financial Services Companies Are Adopting A Suite Approach to Software
sponsored by Oracle NetSuite
WHITE PAPER: Migrating legacy tech to the cloud requires time, effort and investment, but the upside more than makes up for the initial pain. Download this white paper to learn the top reasons for moving to a fully integrated suite, and why doing so will pay off in the end.
Posted: 29 Aug 2018 | Published: 31 Dec 2016

Oracle NetSuite

How to Transform Your Business to Become a Bionic MSP
sponsored by Kaseya
EBOOK: Today's challenge is providing a broad enough menu of services for customers, and there are four key areas to bear in mind when considering extending your repertoire to fuel growth. Read on to view them, and for guidance on automation, security, integration, and more.
Posted: 12 Mar 2019 | Published: 12 Mar 2019

Kaseya

IT Service Excellence: How to Exceed Customer Expectations and Ensure Retention
sponsored by ConnectWise
EBOOK: This 105-page e-book serves as your go-to resource on the fundamentals of IT service delivery, featuring a blueprint for successfully managing and delivering services to your customers. Download the full e-book here.
Posted: 11 Mar 2019 | Published: 31 Dec 2018

ConnectWise

Why and How to Block Security Breaches at the Endpoint
sponsored by Freudenberg IT
WHITE PAPER: Most companies understand the need to defend the enterprise against malware, but some technologies can't provide sufficient protection. Organizations can put the right security tools in place and partner with an MSP to provide missing expertise and oversight. In this white paper, learn 7 best practices to consider when selecting an MSP.
Posted: 05 Feb 2019 | Published: 05 Feb 2019

Freudenberg IT

Guide to Understanding SD-WAN: Security Options in Different Networking Architectures
sponsored by Apcela
WHITE PAPER: As enterprises shift more of their workloads to the cloud, they must also evaluate their networking architecture. A big part of this evaluation process is how and where to enforce security on data and applications. Download this white paper to learn about different security options available for SD-WAN and which one is right for you.
Posted: 07 Mar 2019 | Published: 07 Mar 2019

Apcela

Managed Detection and Response Tool
sponsored by Rapid7
RESOURCE: Here is a quick overview of Rapid7's managed detection and response (MDR) tool evaluated across each security investigation stage – detect, validate, investigate, remediate and proactive hunt.
Posted: 21 May 2018 | Published: 21 May 2018

Rapid7

China Gateway: Building a China-ready Business
sponsored by Alibaba Cloud
WHITE PAPER: This paper offers proven guidance on how to strategically partner with a cloud provider to expand your business to China. Additionally, read on to access 5 case studies from organizations that have successfully established business in the Chinese market by partnering with CSP Alibaba Cloud.
Posted: 14 Mar 2019 | Published: 14 Mar 2019

Alibaba Cloud
 

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