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WHITE PAPER: This white paper offers 5 ITSM best practices that can help your IT services team provide employees with the support and services they expect while keeping costs low. Key best practices include providing remote IT services, separating incidents from service requests and making better use of service delivery data. Download now to read more.

Posted: 01 Feb 2021 | Published: 01 Feb 2021

WHITE PAPER: The optimal audio solution for any given meeting space depends on a wide range of factors, including the size of the room, the number of people involved, the number of presenters and the style of presentation. In this Shure white paper, get a sense of which microphones work best in different types of business rooms.

Posted: 11 Dec 2020 | Published: 11 Dec 2020

WHITE PAPER: Video conferencing is now fully proliferated, but with the hybrid workforce model gaining popularity, more needs to be done to ensure a smooth transition. The key to this flexible meeting environment is interoperability (interop), which breaks down barriers to enable everyone to meet. This article delves into further detail.

Posted: 08 Feb 2021 | Published: 17 Jun 2020

RESOURCE: Zoom takes their users’ privacy seriously. To help safeguard their users’ information, they have taken important steps designed to optimize their platform’s security, increase data protection, and ensure compliance. In this blog post, uncover 4 key ways they work to protect your privacy.

Posted: 25 Mar 2021 | Published: 28 Jan 2021

WHITE PAPER: It’s time to move IT beyond the traditional “better, faster, cheaper — pick any two” conundrum. With the help of AI, virtual agents, and machine learning, organizations can tap into these technological innovations to improve operations across all three variables. Read this ebook to learn how.

Posted: 24 Sep 2020 | Published: 24 Sep 2020

WHITE PAPER: Download this white paper for insider tips from analyst Zeus Karravala on how to choose the right cloud communications solution, as well as tips to help you navigate the transformation.

Posted: 05 Jan 2021 | Published: 05 Jan 2021

EGUIDE: The advantages of bots are only multiplying for businesses across the globe. In this 15-page buyer's guide, Computer Weekly looks at how robotic process automation is evolving, the benefits it brings for coders and the ways artificial intelligence can enhance customer service.

Posted: 30 Apr 2021 | Published: 30 Apr 2021

DATA SHEET: Gist by Momentum Telecom delivers voicemail transcriptions as text to your email. This allows users to see all the information they need at a glance while also promoting uninterrupted communication flow. Download this brief to learn more.

Posted: 06 Apr 2021 | Published: 06 Apr 2021

WEBCAST: This webinar discusses the important concepts and components of Microsoft 365 Suites suites to help you reduce compliance risks and improve the management and optimization of your cloud licenses.

Posted: 10 Sep 2021 | Premiered: Mar 9, 2021

EGUIDE: Small-to-medium businesses (SMBs) are the fabric of society. They create opportunities for others as well as quality products for their communities. Unifying communications could provide great benefits for SMBs, and by reading this expert guide, you can learn 3 tangible, specific advantages. Get started now.

Posted: 18 Nov 2020 | Published: 18 Nov 2020