Driving Innovation in IT
sponsored by ServiceNow
EBOOK:
IT is expected to align with the business and become an equal partner in business success—increasing productivity, unlocking new revenues, and powering competitive advantage. Download this eBook to find out how IT organizations can strike a balance between carving out budget for innovation while still delivering operational excellence.
Posted: 23 Jan 2018 | Published: 28 Apr 2017
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How Expert Planet and eBay Establish a Stronger Communications Platform
sponsored by West UC
CASE STUDY:
Find out how, Expert Planet, a leading teleservices provider, was able to deliver technology that allows them to deploy a completely flexible, personalized customer experience with the most qualified agents regardless of their location.
Posted: 27 Feb 2018 | Published: 27 Feb 2018
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CW ASEAN April 2018
sponsored by ComputerWeekly.com
EZINE:
This year, more enterprises will adopt a "cloud-first" SD-WAN architecture designed to efficiently support their increasingly cloud-based application mix. In this issue of CW ASEAN, we take a closer look at how ASEAN enterprises gearing up for this eventuality.
Posted: 12 Apr 2018 | Published: 12 Apr 2018
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IT Management Study: What You Don't Know Could Hurt You
sponsored by ShoreGroup
RESEARCH CONTENT:
This resource highlights key findings from a Forrest Research survey on how IT and communication infrastructure support professionals are coping with outages.
Posted: 19 Mar 2018 | Published: 13 Mar 2018
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Why You Shouldn't Be Afraid of Replacing Your Legacy ITSM System
sponsored by ServiceNow
WHITE PAPER:
Replacing your ITSM legacy suite doesn't have to be scary. So why hasn't every company migrated to a modern ITSM platform? This eBook explores the importance of modernization and how to overcome the fear of legacy suite change.
Posted: 24 Jan 2018 | Published: 28 Dec 2017
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Case Study: Drive IT Transparency and Integration
sponsored by ServiceNow
CASE STUDY:
One company had an overly complex IT environment that was non-ITIL compliant. Read the case study to learn how they were able to achieve consolidation, self-service automation and transparency with a single system of record.
Posted: 22 Jan 2018 | Published: 22 Jan 2018
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AI Platform to Enhance IT Operations
sponsored by FixStream
WHITE PAPER:
Accessibility, flexibility, and immaculate uptimes are all the requisites of end-users today. As budgets steadily shrink, IT teams may be looking a solution that can streamline their operations. That's where AIOps comes in. Learn more about this platform that combines big data and machine learning to modernize IT operations.
Posted: 04 Apr 2018 | Published: 20 Mar 2017
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The Transformational Power of Hyper-Converged Infrastructure
sponsored by VMware & Intel
WHITE PAPER:
Download this paper to delve into the details of one hyper-converged infrastructure (HCI) system—VMware vSAN. You'll learn which workloads are most in need of HCI, how this system can eliminate legacy difficulties by prepping the infrastructure stack for cloud-native apps, and more.
Posted: 16 Jan 2018 | Published: 31 Dec 2016
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How Cisco Spark Platform Powers a Smart Collaboration Strategy
sponsored by TATA Communications
CASE STUDY:
This case study explores how one company built a successful collaboration strategy with a single provider that improved communication and teamwork across the globe.
Posted: 21 Mar 2018 | Published: 21 Mar 2018
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18 Windows 10 Facts IT Must Know
sponsored by VMware
EGUIDE:
Now that Windows 10 has gone through some ups and downs, and has seen a fourth significant upgrade, it is time to see what we know about Windows 10 as it stands right now.
Posted: 07 Feb 2018 | Published: 05 Feb 2018
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