Managed Services

EGUIDE: Computer Weekly's annual IT Priorities survey found that 15% of IT decision makers expect to increase their maintenance budget in 2017. There is nothing wrong with spending more on something that continues to add business value, but how many CIOs are faced with demands for higher and higher maintenance bills from their legacy software providers?

Posted: 13 Jan 2017 | Published: 13 Jan 2017

WHITE PAPER: Without the right set of KPIs, it’s impossible for service providers to accurately make decisions about profitability. Save a copy of this eBook, which focuses on the five most important KPIs top service providers are using to measure the financial health of their organizations.

Posted: 30 Apr 2020 | Published: 30 Apr 2020

WHITE PAPER: Inside, learn why many enterprises are turning towards vendor support services as an answer to shrinking IT budgets. Plus, get a closer look at the perks vendor support services offer, such as 24/7 support, on-site servicing, and more.

Posted: 22 Aug 2019 | Published: 22 Aug 2019

EGUIDE: When Computer Weekly's IT priorities survey was carried out Covid-19 was not something IT leaders would consider when planning ahead. The results of the survey must be considered with this in mind. Discover here the results of Computer Weekly's IT priorities survey for 2020 in Middle East.

Posted: 07 Apr 2020 | Published: 07 Apr 2020

EBOOK: During uncertain economic times, day-to-day cash flows aren’t always crystal clear. Jump inside this eBook chapter to learn cash flow management best practices for MSP organizations during the extraordinary circumstances of the pandemic.

Posted: 07 May 2020 | Published: 07 May 2020

EZINE: In this week's Computer Weekly, we talk to the IT and digital chief at the Ministry of Justice about digital transformation across the criminal justice system. European cities are trying to attract British IT talent as a result of Brexit – what does it mean for UK IT? And we take an in-depth look at the fintech sector. Read the issue now.

Posted: 09 Mar 2018 | Published: 09 Mar 2018

WHITE PAPER: Managed services are gradually shifting towards a model where routine maintenance and service tasks are handled by automation and customer service bots. However, to be successful in these conditions and stay ahead of competition, experts say MSPs need a new formula. Dive into this article to learn more.

Posted: 06 May 2020 | Published: 06 May 2020

EBOOK: Technology asset management (TAM) is critical to ensure that business assets are fully utilized, maintained, protected, and compliant with various regulatory and contractual requirements. Look through this e-book to explore 10 keys to successfully implement TAM.

Posted: 17 Mar 2020 | Published: 17 Mar 2020

EBOOK: The value that managed IT services ultimately deliver can vary significantly from provider to provider. Save a copy of this 20-page eBook to access an in-depth overview of managed IT services and to learn what attributes to look for in potential providers.

Posted: 23 Oct 2019 | Published: 31 Oct 2018

ANALYST REPORT: The dread of any IT manager is in making a significant purchase of hardware or software to then find that they are 'locked in' to one supplier. But analyst Clive Longbottom asks, is this still the case?

Posted: 14 Mar 2016 | Published: 14 Mar 2016