IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services
Leading IT industry analyst Technology Business Research (TBR) conducts quarterly x86 Server Customer Satisfaction (CSAT) studies to identify what factors are most important to small and midsize companies. This white paper summarizing the 2Q13 study results explains how IBM® System x® servers, efficiently powered by Intel® Xeon® processors, consistently exceed expectations through engineering and product expertise, proactive hardware management tools, and support services, again earning TBR's No. 1 ranking for customer satisfaction in product, sales and services.
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