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Avaya Unified Communications Can Reduce Cell Phone Expenses sponsored by Avaya Inc. WHITE PAPER: By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level. Posted: 01 Jul 2008 \| Published: 01 Jun 2008 TOPICS: Collaboration \| Local Telephony Services \| PBX \| Unified Messaging \| Wi-Fi \| Wireless Messaging \| Wireless Networks \| Wireless Systems \| Wireless Telephones \| Wireless WAN

JSM Getting Started with OpsGenie Video sponsored by Atlassian VIDEO: Integrating existing monitoring tools, having proper notifications, and guaranteeing the right escalation protocols are in place, are all huge components of a quality ITSM solution. Watch this video to learn how Jira Service Management allow you to build a team, create an on-call schedule, escalate incidents and more. Posted: 24 Nov 2020 \| Premiered: 09 Nov 2020 TOPICS: IT Management \| IT Management Services \| IT Service Management \| IT Services

Quantum computing in action sponsored by ComputerWeekly.com EGUIDE: In this e-guide, we look at Finland and how state investment is being used in a milestone project involving public and private sector organisations to understand the applications of the technology. And we hear how Spanish bank BBVA is examining the complex financial problems that could be solved by quantum computing. Posted: 15 Mar 2021 \| Published: 15 Mar 2021 TOPICS: Architectures \| IT Auditing \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Services \| IT Systems

Inside India: The world's IT powerhouse sponsored by ComputerWeekly.com EGUIDE: The Covid-19 pandemic is turning out to be a big fork in the road for many companies. But what about the industry that keeps the lights on for them? Posted: 12 Aug 2020 \| Published: 12 Aug 2020 TOPICS: Application Development \| Cloud Computing \| Cloud Storage Services \| IT Outsourcing Services \| IT Service Centers \| IT Services \| IT Workforce \| Remote Offices \| Remote Users \| Training

How to Build a World-Class Customer Journey sponsored by Liongard EBOOK: In an era full of digital transformation, offering a premium customer experience can lead to MSP business success. In this eBook, 16 IT service executives share their own best practices for building a world-class customer journey. Download now to see their advice that you can implement in your organization. Posted: 25 Jan 2021 \| Published: 25 Jan 2021 TOPICS: Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| IT Outsourcing Services \| IT Services \| Outsourcing

Office Anywhere From NWN Download sponsored by NWN Corporation VIDEO: Today, it’s more important than ever for employees to have the ability to message, meet, call and share content from any device, anywhere. And that is just what OfficeAnywhere offers. In this short video, learn how OfficeAnywhere can help your employees easily collaborate across different devices and workstyles. Posted: 10 Nov 2020 \| Premiered: 10 Nov 2020 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Messaging Security \| Messaging Software \| Telephones \| Telephony Services \| Telephony Systems

7 Business Benefits of Moving to a Cloud Communications Solution sponsored by Avaya EBOOK: As network specialists know, there are so many issues with legacy phone systems that you could list them out. Fortunately, the benefits of moving communications to the cloud are pronounced enough that you could list them out, too. Read this e-book for 7 benefits of cloud communications, and see why needs have increased across networks. Posted: 04 Aug 2020 \| Published: 04 Aug 2020 TOPICS: Cloud Management \| Communications Networks \| Communications Software \| Communications Systems \| Network Architectures \| Network Infrastructure \| Network Management \| Networking \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Management Software \| Telecommunications Networks \| Telecommunications Services \| Telecommunications Systems \| Telephones \| Telephony Systems

CW Benelux - February-April 2021: Is reluctance to report cyber crimes in the Netherlands helping the criminals to get away? sponsored by ComputerWeekly.com EZINE: According to an academic study in the Netherlands, only one in seven Dutch people report a cyber crime to the police when it happens - feeling it is better to sort the problem out themselves because they don't think the police will do anything. Posted: 20 Jan 2021 \| Published: 11 Feb 2021 TOPICS: Cybersecurity \| Data Security \| IT Governance \| IT Management \| IT Services \| Security \| Security Threats

Adapting IT operations to uncertain times sponsored by ServiceNow WHITE PAPER: The COVID-19 crisis probably wasn’t accounted for in your organization’s business continuity plans – and why would it be? Dive into this guide to learn about the three IT challenges in the new world post-COVID-19. Posted: 18 May 2020 \| Published: 18 May 2020 TOPICS: Business Continuity Planning \| Business Continuity Planning Software \| IT Best Practices \| IT Management \| IT Service Management \| IT Services \| IT Systems

What Is 8X8 Voice For Microsoft Teams ? sponsored by 8x8, Inc. EBOOK: 8x8 Voice for Microsoft Teams is a cloud-based PBX-to-PBX integration with Microsoft Phone System. It provides enterprise-grade telephony and global PSTN connectivity to customers that want to retain Microsoft Teams as their sole collaboration interface. Download this interactive e-book to learn more about 8x8 Voice for Microsoft Teams. Posted: 17 Feb 2021 \| Published: 17 Feb 2021 TOPICS: Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Telephones \| Telephony Services \| Telephony Systems

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