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Avaya Unified Communications Can Reduce Cell Phone Expenses sponsored by Avaya Inc. WHITE PAPER: By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level. Posted: 01 Jul 2008 \| Published: 01 Jun 2008 TOPICS: Collaboration \| Local Telephony Services \| PBX \| Unified Messaging \| Wi-Fi \| Wireless Messaging \| Wireless Networks \| Wireless Systems \| Wireless Telephones \| Wireless WAN

2020 Media Consumption Series - Why sponsored by ComputerWeekly.com EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open? Posted: 06 May 2021 \| Published: 06 May 2021 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems \| Outsourcing

The rise of edge computing sponsored by ComputerWeekly.com EGUIDE: The growing momentum around 5G has spurred the rise of edge computing applications designed to crunch and process data at the edge of the network. In this e-guide, read more about edge computing developments in the Asia-Pacific region, as well as the pros and cons of adding edge computing to a cloud architecture Posted: 18 May 2021 \| Published: 19 May 2021 TOPICS: Broadband Wireless Networks \| Cloud Computing \| Edge Computing \| Network Architectures \| Network Capacity \| Network Infrastructure \| Network Management \| Network Performance \| Network Security \| Networking Hardware \| Telecommunications Infrastructure \| Telecommunications Services

Cisco Contract Gotchas Guide sponsored by ClearEdge WHITE PAPER: Customers doing business with Cisco most often contract through a Cisco Enterprise Agreement (EA). The discounts can be enticing but risks inherent to this agreement expose you to cost overruns in other ways. This guide exposes the "Top 3 Gotchas in a Cisco EA" and explains how to avoid them. Posted: 14 Sep 2021 \| Published: 14 Sep 2021 TOPICS: Contract Management \| Contracts \| IT Service Management \| IT Services \| IT Spending \| Licensing \| Negotiation \| Network Management \| Network Management Services \| Networking \| Purchasing \| Purchasing Best Practices \| Spend Management \| Telecom Spending \| Telecommunications Service Providers \| Telecommunications Services

$40K Saved In Operational Costs In Less Than A Year sponsored by Liongard CASE STUDY: An MSP needed a new tool to improve service delivery, consolidate data into a single portal and improve their average time to resolution (ATR). Open up this case study to see how one leading vendor was able to help the MSP improve their ATR by 62% and save them thousands of dollars in operational costs. Posted: 01 Feb 2021 \| Published: 01 Feb 2021 TOPICS: Data Management \| Data Management Software \| IT Outsourcing Services \| IT Service Management \| IT Services \| Outsourcing

IBM Gotchas Guide sponsored by ClearEdge WHITE PAPER: Complex contract language and licensing practices make increased costs and audit exposure nearly inevitable unless you understand the risks hidden in your IBM agreements. This easy-to-digest guide shares pitfalls that can lead to lost credits, best practices to mitigate price increases, and more. Posted: 13 Sep 2021 \| Published: 13 Sep 2021 TOPICS: Cloud Computing \| Hardware \| Hardware Implementation \| Hardware Selection \| IBM Blue Cloud \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Spending \| IT Systems \| Licensing \| Negotiation \| Purchasing \| Purchasing Best Practices \| Software \| Software Implementation \| Software Selection \| Spend Management

Rightsizing Your Salesforce Spend sponsored by ClearEdge WHITE PAPER: Without an accurate assessment of your current environment and future needs, you can find yourself at an inherent disadvantage in negotiating the best deal. Access 'Rightsizing your Salesforce Spend and Deal Structure' to learn the mistakes that lead to overspending, discover how to accurately forecast licensing needs, and more. Posted: 13 Sep 2021 \| Published: 13 Sep 2021 TOPICS: CRM \| CRM Services \| CRM Software \| Customer Satisfaction \| Customer Service \| Customer Support Software \| IT Service Management \| IT Services \| IT Spending \| Purchasing \| Purchasing Best Practices \| Spend Management

Computer Weekly - 28 September 2021: Chancellor Rishi Sunak talks tech sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we talk to the Chancellor of the Exchequer about his plans to support innovation and growth in the UK tech sector. Composable IT is the latest trend in building software to support business change. And Halfords built its own service management software – and now is selling it to other retailers. Read the issue now. Posted: 27 Sep 2021 \| Published: 28 Sep 2021 TOPICS: Artificial Intelligence \| Data Center Construction \| Data Center Cooling \| Data Center Design \| Data Center Power Management \| IT Infrastructure \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| Remote Access Protocols \| Remote Users \| Software Development Life-Cycles \| Software Development Methodologies

CW Nordics May-July 2020: Startups face tough decisions as coronavirus fallout hits sponsored by ComputerWeekly.com EGUIDE: Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment. Posted: 04 Dec 2020 \| Published: 04 Dec 2020 TOPICS: Financial Systems \| IT Infrastructure \| IT Services \| IT Systems \| IT Workforce \| Security \| Security Policies

Managed Services Agreement Gotchas Guide sponsored by ClearEdge WHITE PAPER: MSP agreements are among the riskiest contracts to negotiate; custom scoping requirements, performance metrics, and lack of price transparency cripple your ability to benchmark costs against competitive solutions. This guide addresses offers key tips to help you succeed. Posted: 13 Sep 2021 \| Published: 13 Sep 2021 TOPICS: IT Management \| IT Management Services \| IT Outsourcing Services \| IT Service Management \| IT Services \| IT Spending \| Licensing \| Outsourcing \| Purchasing \| Purchasing Best Practices \| Service Level Management \| SLA \| SLA Management Services \| Spend Management

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