Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE:
In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012
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Configuration Management for Virtual and Cloud Infrastructures
sponsored by ComputerWeekly.com
WHITE PAPER:
The top seven things to consider when managing configuration for virtual and cloud infrastructures.
Posted: 25 Oct 2011 | Published: 19 Jan 2011
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Palo Alto Networks rockets resiliency by transforming IT
sponsored by ServiceNow
WEBCAST:
Problem management is an IT service management process that follows the life cycle of underlying service problems. In this webinar, learn how Palo Alto simplified problem management processes using digital workflows and automation, and how you can do the same at your organization.
Posted: 09 Nov 2020 | Premiered: Nov 9, 2020
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Delivering IT to the Virtual Workforce
sponsored by Citrix
WHITE PAPER:
Uncover the four key requirements of workshifting, the technologies needed to achieve them, and the solutions that can provide these capabilities to your organization.
Posted: 13 Aug 2013 | Published: 30 Jun 2011
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Gartner Middle East CIO Leadership Forum
sponsored by Gartner
WHITE PAPER:
Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.
Posted: 28 Jan 2011 | Published: 28 Jan 2011
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Collaboration solutions: Solutions for small and medium business
sponsored by IBM
RESOURCE CENTER:
Check out this IBM resource center to identify collaboration software solutions specifically geared towards small and medium-sized businesses.
Posted: 18 Feb 2009 | Published: 18 Feb 2009
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Future Network Market Vision Emphasizes the Edge
sponsored by Limelight Networks, Inc.
EGUIDE:
In this expert guide, Tom Nolle, President of CIMI Corporation will uncover two network market truths, and how they impact network operators' infrastructure and profits.
Posted: 12 Dec 2016 | Published: 07 Dec 2016
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A Guide to Utilizing Virtualization in a Disaster Recovery Strategy
sponsored by Dell EMC and Microsoft
EGUIDE:
In this expert E-Guide, brought to you by SearchServerVirtualization.com and Dell, you will discover the steps essential for effectively integrating server virtualization into your disaster recovery strategy.
Posted: 20 Apr 2009 | Published: 20 Apr 2009
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The Changing Role of the CIO
sponsored by Hewlett-Packard Enterprise
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 28 Nov 2012 | Published: 28 Nov 2012
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Learn to Save on SAP Operational Costs with a Virtualized Environment
sponsored by HP Novell
EGUIDE:
According to AMR Research, more and more customers are saving on SAP operational costs this year with SAP infrastructure projects and virtualizing SAP applications. Read this e-guide and learn to identify areas of potential SAP savings as well as the best way to virtualize your SAP environments.
Posted: 28 Feb 2011 | Published: 28 Feb 2011
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