Interactive Program Guides White Papers, Software Downloads, Definition and Webcasts

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Interactive Program Guides

Interactive Program Guides Reports

IT Service Management Book of Knowledge sponsored by ServiceNow EBOOK: Dive into this eBook for a firsthand recap of what was covered during ServiceNow’s Knowledge 2020 digital event, including thought-leadership presentations, breakout sessions from customers and experts, and more. Posted: 09 Oct 2020 \| Published: 09 Oct 2020 TOPICS: IT Governance \| IT Industry \| IT Management \| IT Service Management \| IT Services \| IT Systems

Transforming Communications at NPower sponsored by FourNet CASE STUDY: Your legacy phone system may be holding you back. It may be wise to consider a cloud-based contact center platform that provides reduced cost through pay-per-use services, automation and flexibility. Read this case study to learn how Germany’s leading energy company, Innogy SE, was able to streamline operations and transform. Posted: 04 Aug 2020 \| Published: 04 Aug 2020 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Communications Software \| Communications Systems \| IP Routers \| IP Telephony \| Networking \| Telecom Spending \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Management Software \| Telecommunications Networks \| Telecommunications Services \| Telecommunications Software \| VoIP

Magic Quadrant for IT Service Management Tools sponsored by ServiceNow ANALYST REPORT: ITSM tools are mostly used by IT service desks and IT service delivery functions. In this Magic Quadrant report, the experts at Gartner identify vendors in the ITSM market to help business leaders align their current and future IT roadmaps. Posted: 10 Nov 2020 \| Published: 10 Nov 2020 TOPICS: IT Service Management \| IT Services \| IT Workforce

Inside India: The world's IT powerhouse sponsored by ComputerWeekly.com EGUIDE: The Covid-19 pandemic is turning out to be a big fork in the road for many companies. But what about the industry that keeps the lights on for them? Posted: 12 Aug 2020 \| Published: 12 Aug 2020 TOPICS: Application Development \| Cloud Computing \| Cloud Storage Services \| IT Outsourcing Services \| IT Service Centers \| IT Services \| IT Workforce \| Remote Offices \| Remote Users \| Training

Autumn 2020 Doppler Report sponsored by HPE and Intel® WHITE PAPER: As digital transformation efforts accelerate, how do organizations keep sight of their main goals? And what are common factors that can serve as a framework to keep those goals on track? Download this Doppler report to explore the answer to those questions and more. Posted: 25 Jan 2021 \| Published: 25 Jan 2021 TOPICS: IT Infrastructure \| IT Management \| IT Services \| IT Systems \| IT Workforce

Software demo: Early warning system for modern IT infrastructure monitoring sponsored by LogicMonitor SOFTWARE DEMO: Click to watch this demo video of an early warning system platform for modern IT infrastructure – which proactively prevents problems to minimize downtime and slowdowns that may negatively affect your organization. Posted: 14 Jan 2021 \| Premiered: 14 Jan 2021 TOPICS: IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| ITIL

IR35 reforms: Confusion over who pays employers' NI leaves IT contractors out of pocket sponsored by ComputerWeekly.com EGUIDE: Litigators are circling as thousands of contractors realise that the 2017 roll-out of IR35 reforms to the public sector may have resulted in unlawful tax deductions – and the private sector could be next. Posted: 26 Mar 2021 \| Published: 26 Mar 2021 TOPICS: IT Auditing \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Services \| IT Workforce

CW Benelux November 2020-January 2021: Dutch Alzheimer's app helps dementia patients sponsored by ComputerWeekly.com EZINE: An app aimed at helping dementia patients and their families has been developed by the Alzheimer Society in the Netherlands and has been welcomed with enthusiasm. Posted: 23 Oct 2020 \| Published: 12 Nov 2020 TOPICS: Artificial Intelligence \| Backups \| IT Infrastructure \| IT Outsourcing Services \| IT Services \| Software \| Software Development Tools \| Storage Devices

What is AIOps for Monitoring? sponsored by LogicMonitor EBOOK: This eBook takes a deep dive into AIOps: the truth behind the hype, AIOps for monitoring, how to get started with your own AIOps initiative and more. Read now to get the low down on everything AIOps. Posted: 04 Feb 2021 \| Published: 04 Feb 2021 TOPICS: Artificial Intelligence \| IT Industry \| IT Management \| IT Service Centers \| IT Services \| IT Workforce

CW Nordics - November 2020-January 2021: Bank branch closures continue as digital banking grows sponsored by ComputerWeekly.com EZINE: Sweden's Handelsbanken is cutting its branch network by nearly half, which means more money will be invested in IT. But it's not just Sweden and the Nordics – banks across the world are watching the fintech industry demonstrate to consumers what banking can be like if the right technology is in place. Posted: 15 Nov 2020 \| Published: 26 Nov 2020 TOPICS: Financial Applications Software \| Financial Services \| Financial Systems \| IT Infrastructure \| IT Services \| IT Systems \| Mobile Device Management \| Security

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