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Institute of Printed Circuits Reports
 
Accelerate the Journey to Cloud-First IT
sponsored by Rackspace
WHITE PAPER: In this IDC paper, experts offer guidance on how to find the right cloud partner to help your organization through the next stages of data center extension. Read on to confront the expansion challenges of cloud-first IT, learn the critical importance of private cloud, and hear from your peers about their cloud-first partner strategies.
Posted: 26 Jun 2017 | Published: 21 Mar 2017

Rackspace

How to Implement a Virtual Agent
sponsored by Serviceaide
WHITE PAPER: Despite the popularity of self-service desks, over 71% of organizations still find their customer experience lacking – but what's missing? Turns out, it might be the human element. Inside, find out how a virtual support agent can transform your IT service capabilities with machine-driven support and human-based conversations.
Posted: 26 Nov 2018 | Published: 26 Nov 2018

Serviceaide

The 7 Deadly Skills of The Perfect Employee
sponsored by Skillsoft
WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

Skillsoft

The 7 Deadly Skills Your IT Team Should Possess
sponsored by Skillsoft
WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
Posted: 18 Apr 2012 | Published: 18 Apr 2012

Skillsoft

How Support Services Can Simplify IT and Prevent Outages
sponsored by IBM
WHITE PAPER: It's estimated that the average cost of a data center outage amounts to over $740,000 – a nearly 40 percent increase from 2010 estimates. Find out how IT support services can help your data center continue running airtight without risking outages, and can tackle painful, yet all-too-common IT environment challenges.
Posted: 08 Nov 2018 | Published: 08 Nov 2018

IBM

Red Hat Cloudforms: Unified Management for Hybrid Environments
sponsored by Red Hat
DATA SHEET: With unified management, IT can gain visibility across virtualization, private cloud, public cloud, and container-based environments. Read on to tackle the challenges of hybrid environments using Red Hat CloudForms, which enables self-service lifecycle management, continuously monitoring of managed resources, and more.
Posted: 07 Feb 2018 | Published: 31 Dec 2016

Red Hat

Industrial Internet of Things: Research Insights
sponsored by bChannels
WHITE PAPER: Learn how IoT and the rapid proliferation of smart apps has touched almost every industry – including the manufacturing and industrial sectors.
Posted: 17 Apr 2018 | Published: 17 Apr 2018

bChannels

The 10 Pillars To Building A Winning Mobile Strategy
sponsored by Red Hat
WHITE PAPER: This white paper addresses the disruptive nature of mobile technology for businesses and offers 10 pillars for mobile success.
Posted: 18 Aug 2015 | Published: 18 Aug 2015

Red Hat

Extending Reach and Ensuring Effectiveness of Leadership Development: The Role of Technology-Based Learning
sponsored by Skillsoft
WHITE PAPER: This paper discusses leadership development and the role of technology-based learning in leadership development programs.
Posted: 18 Apr 2012 | Published: 01 Apr 2010

Skillsoft

How Support Services Can Simplify IT and Prevent Outages
sponsored by IBM
WHITE PAPER: It's estimated that the average cost of a data center outage amounts to over $740,000 – a nearly 40 percent increase from 2010 estimates. Find out how IT support services can help your data center continue running airtight without risking outages, and can tackle painful, yet all-too-common IT environment challenges.
Posted: 08 Nov 2018 | Published: 08 Nov 2018

IBM
 

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