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Fusion E-Commerce Case Study: Bluestem Brands, Inc. sponsored by Lucidworks VIDEO: How can you modernize your company's search capabilities? In this webinar, Jake Wagner talks about Bluestem Brands' transition from their legacy e-commerce search implementation to a more advanced solution. Posted: 18 Jul 2018 \| Premiered: 29 Sep 2017 TOPICS: CRM \| CRM Analytics \| CRM Services \| Customer Service \| eCommerce \| eCommerce Services \| eCommerce Software

CW ANZ: OpenStack gains a foothold in Australia sponsored by ComputerWeekly.com EZINE: OpenStack's popularity has increased across the globe. A 2017 survey has revealed a 44% increase in OpenStack deployments compared to a year earlier – and 74% of all deployments occurred outside the U.S. In this issue of CW ANZ, we look at how OpenStack has changed the way Australian enterprises operate their IT infrastructure. Posted: 12 Apr 2018 \| Published: 19 Apr 2018 TOPICS: Cloud Computing \| Computer Hardware \| Internet Industry \| Internet Security \| Internet Structure \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Services \| IT Systems

The Era of Employee Services sponsored by Samanage WHITE PAPER: At the end of the day, your employees are consumers, too. Click to find out how and where IT can improve their employees' experiences within the enterprise through tools like automation, self-service portals, and more. Plus Posted: 09 Aug 2018 \| Published: 09 Aug 2018 TOPICS: IT Best Practices \| IT Departments \| IT Management \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| User Experience

CW Middle East ezine April 2018 sponsored by ComputerWeekly.com EZINE: The Middle East region is on a path, or even fast track, to becoming a global digital hub. But any country or region heading in this direction will have some fundamentals to get right. Posted: 05 Apr 2018 \| Published: 12 Apr 2018 TOPICS: Artificial Intelligence \| Computer Hardware \| Financial Applications Software \| Financial Industry Organizations \| Financial Services \| IT Best Practices \| IT Consulting Services \| IT Industry \| IT Outsourcing Services \| IT Services \| IT Workforce

CW Nordics August 2018 sponsored by ComputerWeekly.com EZINE: In April 2017, the Swedish capital Stockholm was the scene of a terrorist attack which saw a truck used as a weapon on a pedestrianised street. It left five people dead and 14 seriously injured. Posted: 17 Aug 2018 \| Published: 23 Aug 2018 TOPICS: Computer Hardware \| Computer Software Industry \| Data Center Management \| Intelligent Databases \| Intelligent Networks \| IT Consulting Services \| IT Industry \| IT Management \| IT Services \| IT Systems \| Security \| Security Software \| Security Systems \| Security Threats \| Terrorism

Top 12 Enterprise Service Management Vendors Head-to-Head sponsored by ServiceNow WHITE PAPER: In this Forrester analysis, find out how the top 12 enterprise service management vendors stack up – and which are leading the pack. Posted: 10 Oct 2018 \| Published: 23 Aug 2018 TOPICS: IT Industry \| IT Service Management \| IT Services \| IT Systems

The Top 9 ITSM Offerings Stacked Up: Who's Leading the Pack? sponsored by ServiceNow RESOURCE: In this analyst report, find out how the top nine ITSM tools on today's market stack up against one another. Explore the strengths, cautions, and adoption trends around each offering to get a better idea which one matches the needs of your I&O team – and which ones to avoid. Posted: 10 Oct 2018 \| Published: 16 Aug 2018 TOPICS: IT Industry \| IT Infrastructure \| IT Service Management \| IT Services \| IT Spending \| IT Systems

Nampa School District's ITSM Success Story sponsored by Serviceaide CASE STUDY: Discover how an underperforming IT Department in Nampa School District turned itself into an exceptional customer service organization with a new service management tool. Posted: 13 Apr 2018 \| Published: 13 Apr 2018 TOPICS: Applications Software \| Customer Self-Service \| Customer Service \| IT Best Practices \| IT Departments \| IT Management \| IT Services \| IT Systems \| Troubleshooting

Automation for IT Ops, Help Desks, and Security Ops sponsored by Workato WHITE PAPER: Jump into this guide to access a huge collection of use cases and best practices for integrating intelligent automation, AI, chatbots, and more into your enterprise's IT operations. Posted: 22 Aug 2018 \| Published: 22 Aug 2018 TOPICS: Artificial Intelligence \| Help Desk Management \| IT Best Practices \| IT Industry \| IT Management \| IT Service Management \| IT Services \| IT Systems

Monitoring Business Critical Big Data Applications on FlexPod sponsored by Centerity RESOURCE: Access this resource to view the technical details and benefits of Centerity Monitor, which has real-time IT operational analytics with systemic health views and live statuses of key business processes to provide transparency, control, and measurable service level status for SAP HANA and Hadoop. Posted: 24 Apr 2018 \| Published: 24 Apr 2018 TOPICS: CIOs \| Data Centers \| Data Management \| Data Management Software \| Infrastructure Management \| Infrastructure Services \| IT Infrastructure \| IT Management \| IT Services \| IT Systems \| SAP (Product)

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