Overcoming the Pressures of Digitalization in Retail
sponsored by Extreme Networks
WHITE PAPER:
This white paper explores how brick and mortar retail stores can leverage purpose-built networking technologies to optimize in-house operations and deliver personalized customer experiences. Find out how to build your digital and mobile strategy around customer-driven Wi-Fi and data-driven insights for contextual engagements.
Posted: 30 Apr 2019 | Published: 30 Apr 2019
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Computer Weekly – 9 April 2019: Using data science at Sainsbury's
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we talk to retailer Sainsbury's about its data science strategy and how it helps the firm better understand customers. We take a detailed look at the evolution of the business intelligence market. And we find out how simulated disaster management can tackle the security skills gap. Read the issue now.
Posted: 05 Apr 2019 | Published: 05 Apr 2019
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Mobile NFC in Retail
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This report from the GSMA explains the opportunities for NFC Mobile communications in retail.
Posted: 09 Nov 2012 | Published: 01 Nov 2012
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DigiWorld Yearbook
sponsored by ComputerWeekly.com
RESEARCH CONTENT:
IDATE's DigiWorld Yearbook provides an annual analysis of the recent developments shaping the telecoms, internet and media markets, identifying major global trends and scenarios.
Posted: 18 Dec 2015 | Published: 18 Dec 2015
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Optimising your OmniPayments: Consumers, payments and the future
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
Developing a wider Omnichannel strategy can help retailers deliver on the overall shopping experience that the consumers of today and tomorrow expect.
Posted: 19 Sep 2013 | Published: 19 Sep 2013
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Turning Shoppers into Advocates: The Customer Focused Retail Enterprise
sponsored by IBM Line of Business
WHITE PAPER:
While retailers are heeding the daily drumbeat of pundits on the importance of focusing on the customer experience, a gap remains between what retailers are delivering and what shoppers expect.
Posted: 18 Jul 2007 | Published: 01 Dec 2006
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Meeting the Demands of the Smarter Consumer
sponsored by IBM
WHITE PAPER:
IBM surveyed more than 30,000 consumers in the United States, Canada, United Kingdom, Brazil, India and China for this report on shopping preferences. Read this report to learn why technology makes consumers smarter, more connected and more certain about what they want.
Posted: 25 Aug 2010 | Published: 25 Aug 2010
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Why Advocacy Matters to Grocers: Surveyed Consumers Give Retailers Food for Thought
sponsored by IBM
WHITE PAPER:
Grocers can pursue customer-focused initiatives and investments with greater precision and success by concentrating on customer advocacy. This paper discusses the attitudes and behaviors that can do improve the level of advocacy among customers.
Posted: 14 May 2008 | Published: 01 Sep 2007
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Leveraging Social Media to Drive Retail Sales and Enhance Customer Experience
sponsored by Wipro
WHITE PAPER:
Read this article for an examination of three considerations for social media: social media driving revenue, customer experience and tracking and using social media measurement tools.
Posted: 17 Dec 2009 | Published: 17 Dec 2009
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Mobile Checkout: Controlling Shrink With Self-Scanning
sponsored by Toshiba
WHITE PAPER:
While mobile self-scanning technology helps retailers improve the shopping experience, many businesses worry about the impact mobility will have on shrink. In this informative white paper, learn how to combine technical, operational, and psychological deterrents to reap the benefits of mobile shopping while also minimizing shrink concerns.
Posted: 13 May 2014 | Published: 13 May 2014
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