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Case Study: How John Lewis Conquered the Web sponsored by ComputerWeekly.com BOOK: Bill Goodwin tells the inside story of John Lewis £40m website redevelopment project, assesses the technical and business challenges faced and its impact on the business. Posted: 17 Mar 2014 \| Published: 17 Mar 2014 TOPICS: Boards of Directors \| Business Development \| Business Environment \| Business Integration \| Business Systems \| CIOs \| Consultants \| Content Archiving \| Content Integration \| Content Management \| Content Management Software \| Content Management Systems \| Data Analytics \| Data Management \| Data Management Software \| Data Migration \| eBusiness \| eBusiness Software \| eCommerce \| eCommerce Services \| eCommerce Software \| Enterprise \| Enterprise Architectures \| Enterprise Computers \| Enterprise Content Management \| Enterprise Content Management Software \| Enterprise Systems \| Graphic Design \| Graphic Designers \| Management Change \| Managing Change \| Oracle (Product) \| Professional Services Industries \| Project Management \| Project Portfolio Management \| Retail Trade Industry \| ROI \| Testing \| Web 2.0 \| Web Authoring \| Web Content Management \| Web Development \| Web Development Tools \| Web Enablement \| Web Hosting \| Web Page Publishing Software \| Web Server Software \| Web Site Administration \| Web Site Design \| Web Site Design Services \| Web Site Monitoring

Fair exchange protocols with anonymity and non-repudiation for payments sponsored by ComputerWeekly.com ESSENTIAL GUIDE: This article in our Royal Holloway Information Security series looks in detail at two key principles necessary for secure payments: fair exchange and non-repudiation. Posted: 02 May 2013 \| Published: 02 May 2013 TOPICS: Information Security \| Payment Card Industry \| Payment Card Industry Data Security Standard \| Payment Card Industry Data Security Standard Compliance \| Payment Processing \| Retail Banking Services \| Retail Channels \| Retail Trade Industry

Top 10 retail technology stories of 2019 sponsored by ComputerWeekly.com EGUIDE: Computer Weekly looks at what 2019 had in store for the retail industry – what technologies were retailers rushing to adopt and how is customer behaviour changing? Posted: 24 Dec 2019 \| Published: 24 Dec 2019 TOPICS: CRM \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| Retail Channels \| Retail Trade Industry

CW500: Retail IT: The high street vs the internet sponsored by ComputerWeekly.com PRESENTATION: Graham Benson, IT Director at M and M Direct, reveals the impact e-commerce and rise of the internet has had on business in this presentation, given to Computer Weekly's 500 Club for IT leaders. Posted: 08 Oct 2013 \| Published: 08 Oct 2013 TOPICS: Internet Consumer Services \| Internet Services \| Internet Usage \| Retail Trade Industry

Next Generation Data centre Index – Cycle III sponsored by ComputerWeekly.com ANALYST REPORT: Organisations that are investing in key areas of IT and changing their mindset in the way they approach IT are well ahead of those just trying to save money, say analysts Clive Longbottom and Bob Tarzey. Posted: 27 Aug 2013 \| Published: 27 Aug 2013 TOPICS: Budgeting \| Business IT Alignment \| Cloud Computing \| Consumer Market \| Data Center Management \| Data Center Power Management \| Data Centers \| Energy Efficiency \| Financial Services \| Infrastructure as a Service (IaaS) \| Investments \| Platform as a service \| Public Sector \| Publishing Industries \| Retail Trade Industry \| Software as a Service \| Virtual Machine

Computer Weekly – 14 May 2013: Lessons for local government IT - a visit to Cape Town sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly: we visit Cape Town to find out how the South African city worked with SAP to manage citizen services. Tesco tells us how it saved £100m in its supply chain by using business analytics. And we examine Microsoft's response to the lukewarm reaction given by customers to Windows 8. Read the issue now. Posted: 13 May 2013 \| Published: 14 May 2013 TOPICS: ERP \| ERP Software \| Retail Trade Industry \| SAP (Product)

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense sponsored by Silverpop Systems Inc. an IBM Company WHITE PAPER: This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results. Posted: 08 Aug 2008 \| Published: 01 Jan 2007 TOPICS: CRM \| Customer Service \| Email Marketing \| Messaging Software \| Online Shopping \| Outsourcing \| Personalization \| Retail Trade Industry \| Sales \| Shopping Cart Software

Item-level RFID Tagging and the Intelligent Apparel Supply Chain sponsored by Motorola, Inc. WHITE PAPER: This paper provides an overview of item-level radio frequency identification (RFID) tagging in the apparel supply chain. It explains the evolution of RFID technology and details key benefits when utilized by retailers, distribution and logistics providers, and manufacturers. Posted: 16 Feb 2011 \| Published: 16 Feb 2011 TOPICS: Customer Service \| Distribution \| Inventory Management \| Loss Prevention \| Retail Trade Industry \| RFID \| Supply Chains

Computer Weekly – 20 November 2012: Inside the £65m datacentre supporting Tesco's online strategy sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we visit the £65m datacentre that sits at the heart of Tesco's ambitious online strategy. Government has approved the iPhone for use by Whitehall officials – we assess the risks. And the CIO at British Gas talks about how IT transformed the firm's customer service. Read the issue now. Posted: 19 Nov 2012 \| Published: 20 Nov 2012 TOPICS: Data Center Design \| Data Center Management \| Governments \| Mobile Device Management \| Retail Trade Industry

Paramount Foods Upgrades Store Technology sponsored by Hewlett Packard Enterprise CASE STUDY: Read how the owner of a North Carolina based food company found a way to keep up with major supermarket chains with HP POS hardware and servers. Posted: 18 Mar 2008 \| Published: 01 Oct 2006 TOPICS: Consumer Packaged Goods Industry \| CPFR \| Customers \| eTailing \| PCI \| POS \| Retail Channels \| Retail Trade Industry \| USB \| Wholesale Trade Industry

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