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Personalized Video Experiences sponsored by Motorola, Inc. WHITE PAPER: This paper explains various topics like: MPEG-4 Wins the Battle of the Bandwidth, How to Succeed in Targeted Advertising, Changing Times for Video On Demand, Modular Uplink System and Making the Change to Switched Digital Video. Posted: 05 Jan 2009 \| Published: 31 Dec 2008 TOPICS: Advertising \| DSL \| IPTV \| MPEG-4 \| Personal Communications Services \| Personalization \| Video Services \| Video Telephones \| Video-on-Demand \| Videoconferencing Systems

Pitney Bowes Case Study sponsored by Virtela Communications, Inc. CASE STUDY: When Pitney Bowes needed to extend the company's internal enterprise applications to its offices overseas, it required a solution for connecting securely to the corporate IT network. Posted: 03 Mar 2008 \| Published: 22 Feb 2008 TOPICS: Broadband \| DSL \| IP VPN \| Network Management \| VPN

Computer Weekly – 6 February 2018: How a digital workplace can drive innovation sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we look at some of the latest tools for the digital workplace and find out how they can improve collaboration and innovation. We ask what lessons the demise of Carillion has for IT outsourcing. And the CIO of retailer River Island tells us how technology is changing the high street in fashion. Read the issue now. Posted: 02 Feb 2018 \| Published: 02 Feb 2018 TOPICS: Collaboration \| IT Industry \| IT Service Management \| IT Services \| Retail Channels

CW Nordics August 2018 sponsored by ComputerWeekly.com EZINE: In April 2017, the Swedish capital Stockholm was the scene of a terrorist attack which saw a truck used as a weapon on a pedestrianised street. It left five people dead and 14 seriously injured. Posted: 17 Aug 2018 \| Published: 23 Aug 2018 TOPICS: Computer Hardware \| Computer Software Industry \| Data Center Management \| Intelligent Databases \| Intelligent Networks \| IT Consulting Services \| IT Industry \| IT Management \| IT Services \| IT Systems \| Security \| Security Software \| Security Systems \| Security Threats \| Terrorism

CW Benelux ezine November 2018 sponsored by ComputerWeekly.com EZINE: The Netherlands is a hotbed for digital developments, whether it's developing a port that will host autonomous ships or the proliferation of contactless payments. Its population is open to new ideas and it has a rich tech startup scene with a large community of techies. Posted: 02 Nov 2018 \| Published: 08 Nov 2018 TOPICS: Application Development \| Artificial Intelligence \| Computer Hardware \| Computer Software Industry \| Data Center Infrastructure Efficiency \| Data Center Power Management \| Financial Applications Software \| Financial Services \| IT Consulting Services \| IT Industry \| IT Management \| IT Services \| IT Systems \| Mobile Device Management

5 Ways to Level Your Service Desk Using IT Process Automation sponsored by Ayehu WHITE PAPER: Discover what automation looks like when integrated into these five frequent-flyer IT service requests – and how to configure process automation of your own to take these highly-manual tasks off your plate. Posted: 01 Nov 2019 \| Published: 01 Nov 2019 TOPICS: IT Service Management \| IT Services

5 Reasons to Make Virtual Support Agent Adoption a Priority sponsored by Serviceaide WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more. Posted: 03 May 2019 \| Published: 03 May 2019 TOPICS: IT Best Practices \| IT Management \| IT Service Management \| IT Services \| IT Systems

What to Expect from AIOps in 2019 sponsored by ServiceNow ESSENTIAL GUIDE: Jump into this E-Guide to learn how AIOps – the collective term for AI-infused IT automation technology – can impact IT operations from the ground up, and what developments took place over the course of 2019. Posted: 30 Apr 2019 \| Published: 29 Apr 2019 TOPICS: Artificial Intelligence \| IT Management \| IT Service Management \| IT Services \| IT Systems

Nampa School District's ITSM Success Story sponsored by Serviceaide CASE STUDY: Discover how an underperforming IT Department in Nampa School District turned itself into an exceptional customer service organization with a new service management tool. Posted: 13 Apr 2018 \| Published: 13 Apr 2018 TOPICS: Applications Software \| Customer Self-Service \| Customer Service \| IT Best Practices \| IT Departments \| IT Management \| IT Services \| IT Systems \| Troubleshooting

Europe IT Priorities 2018 sponsored by ComputerWeekly.com EGUIDE: In this e-guide we feature an analysis of the findings of a Computer Weekly/Tech Target pan-European survey of nearly 2000 IT decision makers. Posted: 17 Apr 2018 \| Published: 17 Apr 2018 TOPICS: European Union \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Services \| IT Spending \| IT Workforce

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