The consumer Web has shown us the power of the internet as a social, collaborative platform, particularly when compared to existing rigid corporate environments. Wikis, blogs, Really Simple Syndication (RSS) feeds, social networks, tagging, and mashups are flexible, user-driven tools that have the potential to bring many benefits to the enterprise.
You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future.
We are now exiting a historical moment of under managed and only occasionally acted-upon information to an environment requiring much more active, much more intense, much more aggressive information management. You as an executive will be held much more accountable for your data management behaviors. Read this white paper to learn more.
This White Paper is a practical guide to how to properly deal with Enterprise 2.0 applications (and what they are to begin with), from getting visibility to how to create and enforce policies that allow for safe enablement.
In this week's Computer Weekly, the Post Office IT scandal inquiry continues to reveal shocking details – we review the latest evidence. We examine progress of the roll-out of fast broadband across the UK. And as the Online Safety Bill returns to Parliament, we look at the arguments about how to keep the internet safe. Read the issue now.
The way we work is changing with the exponential emergence of new technology. In this 15-page buyer's guide, Computer Weekly looks at the potential of DNA storage, how we can benefit from quantum computing in the future and the role of software in business development.
In this week's Computer Weekly, after the storms that swept across the UK, we look at the technology behind Weather Source's meteorological data service. Oracle and SAP are battling over customers to upgrade their ERP systems to the cloud. And we report from the world's biggest retail tech show.
In this expert e-guide, explore how organizations are adapting to the growing complexity of mobile app development with mobile backend as a service (MBaaS) platforms and a hybrid approach to cultivating mobile developer skills.
In this expert e-guide, Tom Nolle examines what it takes to create effective app testing and ALM techniques for cloud development. From test data management to horizontal integration, explore the key considerations for app testing in the cloud, and discover tips on what to look for when buying app testing and ALM tools.