In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Learn how USB devices are used to transfer data, the federal government’s ban on USB devices and its impact, and how to effectively manage USB devices to secure data and networks without impacting productivity.
This report cuts to the chase when it comes to suppliers focusing on smart cities and forwar-thinking municipalities. Read now for evaluations on leading players in the market that have the capacity to provide leadership on large-scale projects spanning multiple city requirements.
In this resource, explore the evolving trends in the public sector landscape, and what this means for information governance and security. Learn how crucial it is to prevent data leakage for the sake of regulations and citizens' trust.
Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.
Due to the financial meltdown in the mortgage-backed securities industry, new compliance requirements will be implemented. Read this paper to find out how organizations can ensure compliance with stricter regulations and manage risk appropriately so the business does not slip into non-compliance resulting in negative publicity or punitive fines.