Communication Service Providers

RESEARCH CONTENT: This report from the World Economic Forum remains one of the most comprehensive and authoritative assessments of the impact of ICT on each country.

Posted: 15 Apr 2013 | Published: 22 Apr 2013

RESOURCE: Believe it or not, telecommunications organizations are leading the way for digital customer experience strategy. See how telcos are driving digital experiences with personalization and proactive customer service in this blog post.

Posted: 20 Aug 2020 | Published: 20 Aug 2020

ANALYST REPORT: Avoiding vendor lock-in and the ability to build best-of-breed capabilities are very valuable benefits of open architectures, but many overlook another key benefit – improved security. In this 451 Research report, learn how open virtualized RAN infrastructure offers security and flexibility benefits, both for 4G and 5G networks.

Posted: 10 Nov 2020 | Published: 31 May 2020

EGUIDE: The telecoms sector in 2017 finds itself increasingly challenged as operators and end-users respond to multiple challenges, such as the emergence of software-based networks, the steady erosion of voice revenues, and the growth of 'free' communications services.

Posted: 11 Aug 2017 | Published: 11 Aug 2017

WHITE PAPER: This vendor white paper - prepared by Alcatel-Lucent - discuses how service providers need to continuously expand their service offerings to address increasing competitive demands, create new ways to drive business and increase market share.

Posted: 10 Sep 2007 | Published: 01 Sep 2007

WHITE PAPER: The telecom market will transform into an IP-based world, where the strategy for growth has to take into account media and Internet convergence. This paper presents a strategy to succeed in today's environment and anticipate tomorrow...

Posted: 10 Sep 2007 | Published: 01 Sep 2007

EBOOK: Transformation has become an overused buzzword, but its real meaning remains important. Under the microscope, operations transformation is about integrating operations silos and processes, merging disparate units in the wake of acquisitions, and reducing operational expenses.

Posted: 28 Aug 2009 | Published: 27 Aug 2009

EGUIDE: Telecom networks are evolving thanks to new technologies such as 5G. This evolution will affect various types of organizations, internet service providers (ISPs) and available services. In this e-guide, learn why it is critical for ISPs to explore 5G and its capabilities now, in order to determine how to offer 5G services and support customers.

Posted: 04 May 2020 | Published: 04 May 2020

PRESENTATION TRANSCRIPT: This presentation transcript, taken directly from the webcast of the same name, talks about consolidating service platforms to reduce costs. It starts off by asking the obvious question: What is a service platform and why do I care?

Posted: 07 May 2009 | Published: 07 May 2009

WHITE PAPER: Mobile internet access and the explosive demand for high bandwidth services on mobile devices have created a pivotal point for service providers. Those providers that can meet the new demands while increasing efficiency will be able to increase their market share, while those that are not will lose ground. Read on to learn how to keep up.

Posted: 21 Sep 2009 | Published: 21 Sep 2009