Collaboration White Papers, Software Downloads, Definition and Webcasts

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How social/collaborative approaches can build bridges in case management sponsored by IBM EGUIDE: In this tip guide, well-known industry analyst Neil Ward-Dutton discusses trends and best practices in social networking and collaboration for case management. Readers will learn how social/collaborative approaches can build bridges and improve service in case management. Posted: 21 Nov 2011 \| Published: 17 Nov 2011 TOPICS: Business Process Management \| Business Process Management Software \| Business Process Modeling \| Collaboration \| Collaborative Applications Software \| Knowledge Management \| Knowledge Management Software \| Social Computing \| Social Networking \| Workflow Software

Five guidelines for avoiding common social-collaboration challenges in case management sponsored by IBM EGUIDE: This Tip Guide offers expert advice for avoiding social/collaborative headaches in case management. Also included are key findings from ebizQ.com's own just-completed survey of business and IT professionals who are using case management at their organization. Posted: 21 Nov 2011 \| Published: 17 Nov 2011 TOPICS: Business Process Management \| Business Process Modeling \| Change Management \| Collaboration \| Knowledge Management \| Social Computing \| Social Networking

Collaboration capability: The new imperative for empowered information workers sponsored by TechTarget Content Management EGUIDE: In this e-guide, ebizQ.com Site Editor Anne Stuart takes a multi-faceted look at the use of collaboration and social networking strategies and tools for case management. Gain a big-picture introduction to collaboration and related trends, including insights from several industry thought leaders. Posted: 21 Nov 2011 \| Published: 17 Nov 2011 TOPICS: Cloud Computing \| Cloud Management \| Collaboration \| Collaborative Applications Software \| Information Governance \| Information Management \| Mobile Device Management \| Mobile Workers \| SaaS business intelligence

Designing a DCM architecture for enhanced decision-making and collaboration sponsored by IBM EGUIDE: Designing a case management architecture is more of an art—really, a balancing act—than a science. In this expert e-guide, readers will learn to build "bridges" to extend case management activity across the enterprise, and enable more effective collaboration and decision-making. Posted: 21 Nov 2011 \| Published: 17 Nov 2011 TOPICS: Business Process Automation \| Business Process Management \| Business Process Modeling \| Collaboration \| Content Integration \| Content Management \| Decision Support Systems

Tip Guide: Technology choices and business buy-in: Two more factors for successful DCM implementation sponsored by IBM EGUIDE: Read this expert e-guide to learn how to use communication and flexibility to create an effective dynamic case management (DCM) architecture, provide consistent ongoing maintenance for that architecture, address critical questions about the technology itself, and obtain business support for and involvement in DCM. Posted: 18 Nov 2011 \| Published: 07 Nov 2011 TOPICS: Business Process Management \| Business Process Modeling \| Collaboration \| Content Integration \| Content Management \| Knowledge Management \| Knowledge Management Software

Communication and flexibility: Building blocks for a DCM architecture with strong ROI sponsored by IBM EGUIDE: In order to achieve desired case outcomes and experience return on investment from dynamic case management (DCM), consistent, ongoing maintenance is required. Read this Tip Guide to learn key strategies for DCM maintenance. Posted: 18 Nov 2011 \| Published: 07 Nov 2011 TOPICS: Business Process Management \| Business Process Modeling \| Collaboration \| Communications Software \| Content Integration \| Content Management \| Knowledge Management

What is the Value of Unified Communications? sponsored by TechTarget Security EGUIDE: The benefits of unified communications are apparent to network managers, but how can you figure out the value it will add to your organization? Posted: 16 Nov 2011 \| Published: 16 Nov 2011 TOPICS: Cloud Computing \| Collaboration \| Customer Satisfaction \| Customer Service \| Mobile Workers \| Network Management \| Network Managers \| Network Monitoring \| Network Performance \| Networking \| Remote Users \| SIP

Social Business Podcast Series sponsored by IBM PODCAST: A Social Business enables its employees – and customers – to more easily find the information and expertise they seek. Access this podcast series for an in-depth guide to establishing a Social Business for real-time communication and collaboration. Posted: 16 Nov 2011 \| Premiered: Nov 16, 2011 TOPICS: Collaboration \| Communications Systems \| Customer Service \| Mobile Device Management \| Productivity \| Social Networking \| Unified Messaging Systems \| Web 2.0

Market Trends: Multienterprise/B2B Infrastructure Market, Worldwide, 2009-2014 sponsored by IBM WHITE PAPER: Read this white paper and learn about developments in the B2B infrastructure market, such as key findings and trends, valuable recommendations, what the future landscape holds and more. Posted: 16 Nov 2011 \| Published: 16 Nov 2011 TOPICS: B2B \| B2B Integration \| B2B Integration Software \| Business Process Management \| Collaboration \| ERP

B2B Integration and Collaboration: Strategies for Building a ROI Business Case sponsored by IBM WHITE PAPER: Aberdeen conducted a follow-up survey in May 2011 in which over 60 organizations detailed their B2B integration and collaboration issues and challenges - specific focus was given to return on investment (ROI) related issues. This research excerpt summarizes the findings of this survey. Posted: 16 Nov 2011 \| Published: 16 Nov 2011 TOPICS: Business Intelligence \| Business Process Management \| Collaboration \| ERP \| ROI \| Supply Chain Collaboration \| Supply Chain Management \| Transportation Management

Readying your Portals for Social Business sponsored by IBM WHITE PAPER: Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals. Posted: 16 Nov 2011 \| Published: 16 Aug 2011 TOPICS: Collaboration \| Communications Systems \| Data Management \| Infrastructure Management \| Mobile Device Management \| Portals \| Productivity \| Social Networking \| Strategic Planning \| Unified Messaging Systems \| Web 2.0

eGuide: Challenges and best practices for building the best case management architecture sponsored by IBM EGUIDE: This e-guide continues ebizQ.com's exploration of best practices in architecture and other aspects of case management. This installment describes how dynamic case management (DCM) is moving beyond its historical origins in the healthcare industry into other fields. Posted: 15 Nov 2011 \| Published: 01 Oct 2011 TOPICS: Business Process Management \| Business Process Management Software \| Business Process Modeling \| Collaboration \| Content Management \| Data Management \| Enterprise Content Management \| Knowledge Management \| Knowledge Management Software

eGuide: Best practices for streamlined, successful case outcomes sponsored by IBM EGUIDE: Great case management results don't happen by magic, and they don't even happen just by hard work. They're often due to following proven best practices. This e-guide will introduce readers to our tried-and-true best practices for effective case management and five potential barriers to successful case outcomes—and advice for addressing them. Posted: 15 Nov 2011 \| Published: 15 Nov 2011 TOPICS: Business Process Management \| Business Process Management Software \| Collaboration \| Enterprise Content Management \| Knowledge Management \| Knowledge Management Software \| Social Computing

eGuide: Strategies for building the best case-management architecture sponsored by IBM EGUIDE: This e-guide continues ebizQ.com's deep dive into approaches for constructing a sound case management architecture. In this installment, learn how to approach the technology choices involved and when to consider a case management framework based on business process management (BPM) software or other technologies. Posted: 15 Nov 2011 \| Published: 11 Nov 2011 TOPICS: Business Process Management \| Business Process Management Software \| Business Process Modeling \| Collaboration \| CRM \| Document Management \| Enterprise Content Management \| Enterprise Content Management Software \| Knowledge Management \| Knowledge Management Software

eGuide: Strategies for building the best advanced case management architecture, Part I sponsored by IBM EGUIDE: Designing a case management architecture is more of an art—really, a balancing act—than a science. In this e-guide, readers will learn to address key considerations involved in designing an effective case management architecture that extends across the enterprise to enable better collaboration and decision-making. Posted: 15 Nov 2011 \| Published: 11 Nov 2011 TOPICS: Business Process Management \| Business Process Modeling \| Change Management \| Collaboration \| Collaborative Applications Software \| Content Management \| Information Management \| Knowledge Management

eGuide: Collaboration and case management: Trends, challenges and expert advice sponsored by IBM EGUIDE: This e-guide takes a look at the use of collaboration and social networking strategies and tools for case management, including a big picture introduction, expert advice for avoiding headaches, and findings from ebizQ.com's recent survey of business and IT professionals who are using case management in their own companies. Posted: 15 Nov 2011 \| Published: 11 Nov 2011 TOPICS: Business Process Management \| Business Process Modeling \| Change Management \| Cloud Computing \| Collaboration \| Collaborative Applications Software \| CRM \| Mobile Device Management \| Mobile Workers \| Software as a Service

eGuide: Using social and collaborative approaches to take case management to the next level, Part II sponsored by IBM EGUIDE: This e-guide features expert insight about and best practices for using social and collaborative techniques and technology in case management. Posted: 15 Nov 2011 \| Published: 11 Nov 2011 TOPICS: Business Process Management \| Business Process Modeling \| Collaboration \| Collaborative Applications Software \| Knowledge Management \| Knowledge Management Software \| Mobile Device Management \| Social Networking

IBM Collaboration Software for the Apple iPhone and iPad Devices sponsored by IBM WHITE PAPER: Collaboration is necessary in today’s workforce. To ensure compatibility, IBM has created a collaboration software for Apple devices – collaboration to go. Now workers really do have the ability to work where they want, when they want, using their Apple iPhone or iPad. Posted: 15 Nov 2011 \| Published: 15 Nov 2011 TOPICS: Collaboration \| Lotus Notes \| Lotus Sametime \| Mobile Device Management \| Mobile Workers \| Network Management \| Network Security Hardware \| Networking \| Security \| Security Management \| Security Software \| Security Standards

The next big idea: integrating innovation and portfolio management sponsored by IBM WHITE PAPER: Organizations that can continually deliver innovative products and services often garner majority marketplace share, premium profit margins and an industry-leading status. This white paper focuses on controlling that innovation with a portfolio management solution that will support sourcing, prioritization, process support, and more. Posted: 14 Nov 2011 \| Published: 31 Dec 2010 TOPICS: Collaboration \| Collaborative Applications Software \| Collaborative Product Development \| Product Design \| Product Development \| Product Management \| Project Management \| Project Management Software \| Project Portfolio Management \| Web 2.0

Time to Build the “Last Mile” sponsored by IBM WHITE PAPER: As the global economy slowly heals, finance leaders are looking to fulfill the promise of the last 20 years. Much of the hard work has been done, the infrastructure largely in place. The challenge is to build upon this platform to drive dramatic improvement in the quality and value that finance delivers. Posted: 14 Nov 2011 \| Published: 14 Nov 2011 TOPICS: Business Intelligence \| Business Process Automation \| Business Process Management \| Collaboration \| Risk Management

Delivering information you can trust: The benefits of leveraging IBM capabilities to deliver quality data sponsored by IBM WHITE PAPER: IBM InfoSphere Information Server delivers the functions required to integrate, validate, enrich and deliver trusted information for your key business initiatives. Posted: 14 Nov 2011 \| Published: 14 Nov 2011 TOPICS: Collaboration \| Data Center Management \| Data Centers \| Data Governance \| Data Integration \| Data Management \| Data Management Software \| Data Quality

Using social and collaborative approaches to take case management to the next level, Part I sponsored by IBM EGUIDE: Read this expert e-guide to learn how collaboration enhances dynamic case management and empowers not just a company’s caseworkers (and other "information workers"), but its customers as well. Find out how organizations can promote and support effective worker collaboration and provide effective governance for collaborative efforts. Posted: 11 Nov 2011 \| Published: 07 Nov 2011 TOPICS: Collaboration \| Collaborative Applications Software \| Collaborative Master Data Management \| Content Management \| Enterprise Content Management \| Enterprise Information Management (EIM) \| Information Governance \| Knowledge Management

Aberdeen Group: The 2011 Growth Imperative: Optimizing Speed and Cost in New Product Development sponsored by IBM ANALYST REPORT: This Aberdeen Business Review found that over one half of manufacturers are focused on profitability and margin growth. The review offers insight into how leading companies are approaching the task to excel in innovation and new product development despite lean organizations budgets. Posted: 10 Nov 2011 \| Published: 31 Oct 2010 TOPICS: Collaboration \| Collaborative Product Development \| Lean Production \| PLM \| PLM Software \| Product Development \| Product Management \| Social Computing

Is Time to Market King? sponsored by IBM WHITE PAPER: The common thread of successful software development is enabling collaboration in context - making the process transparent so stakeholders remain informed and empowered to contribute. Once this thread is established, technology can be implemented that provides the glue for stakeholders to collaborate and meet their time to market or goals. Posted: 10 Nov 2011 \| Published: 10 Nov 2011 TOPICS: Collaboration \| Quality Control \| Risk Management \| Software \| Software Quality Assurance \| Software Testing

Making the business case for dynamic case management sponsored by IBM EBOOK: To reap long-term, widespread benefits from dynamic case management (DCM), it’s important to understand the business benefits and challenges. This e-book takes a look at these facets of DCM and provides expert advice on making the business case for it. Posted: 08 Nov 2011 \| Published: 02 Nov 2011 TOPICS: Business Process Automation \| Business Process Management \| Collaboration \| Document Management \| Enterprise Content Management \| Knowledge Management \| Unstructured Data

Collaboration Reports