Using social and collaborative approaches to take case management to the next level, Part I

Using social and collaborative approaches to take case management to the next level, Part I

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For a growing number of companies today, collaboration is no longer a "soft," nice-to-have concept—it’s an essential component for competitive differentiation.

In this e-guide, readers will learn:

* How collaboration and related approaches enhance dynamic case management.

* How collaboration empowers not just a company’s caseworkers (and other "information workers"), but its customers as well.

* How organizations can promote and support effective worker collaboration.

* How managers can provide effective governance for collaborative efforts.

Vendor:
IBM
Posted:
11 Nov 2011
Published:
07 Nov 2011
Format:
PDF
Length:
10 Page(s)
Type:
eGuide
Language:
English
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